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Total Rewards

Join Our Talent Network

Our team member total rewards program sets Novant Health New Hanover Regional Medical Center apart from other employers. We work to exceed your expectations with comprehensive benefits and a huge variety of rewards and perks. Additionally, we are laser focused on keeping benefit costs affordable for all team members, allowing you to save for the future and enjoy life in and around Wilmington, NC.

The benefits of belonging

Come join us at New Hanover Regional Medical Center. Rewards live here!

Medical Coverage, for you and your family

At Novant Health, health care is our business. We recognize that our team members have many different needs when it comes to healthcare. We are committed to providing you with exceptional medical coverage through a variety of plans, tailored to your individual needs.

At Novant Health, we offer a choice of three medical plans, the Cigna Premium and Standard plans or the Bind medical plan. All three plans include prescription drug coverage through MedImpact and have out-of-pocket maximums that place a cap on what you pay for covered services in a plan year.

The Cigna Premium and Standard Plans require higher team member contributions per paycheck and have deductibles, copays and coinsurance. Premium Plan participants in certain coverage tiers receive an initial employer-funded health reimbursement account (HRA)* deposit; however, both plans include the opportunity to earn money in a HRA through the well-being program. (See attached 2022 Medical Plan Rates and Benefit Chart for more details).

Bind is a health plan that removes barriers such as deductibles and coinsurance, while making costs more transparent. The Bind plan allows coverage for less common, plannable treatment to be activated if and when you need coverage. This helps keep your cost down, while providing the flexibility to activate coverage at any time during the year, when and if you need it. The Bind plan has the lowest team member contribution per paycheck.

Provider: Cigna and UHC (Medical TPAs) and MedImpact (Pharmacy TPA)

  • 2022 Novant Health NHRMC Medical Plan Rates
  • 2022 Novant Health NHRMC Plan Coverage
  • MedImpact Prescription Drug Benefits

Well-Being Programs

At Novant Health, our patients’ well-being depends upon our team members’ well-being. All team members are encouraged to participate in our well-being activities and all benefits eligible team members have the opportunity to earn incentives, including team members who are not enrolled in a Novant Health medical plan.

Incentives can be earned throughout the year for a personalized health assessment, having healthy biometric values, completing annual well-being screenings and participating in living healthy webinars or events. Incentives range from $100 to $900 depending upon medical plan election and achievement levels.

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Employee Health & Clinic

Novant Health New Hanover Regional Medical Center staff can receive care for routine illness or injury on site, at low or no cost.

Novant Health New Hanover Regional Medical Center’s Employee Health and Clinic is responsible for ensuring that all team members are protected from occupational hazards by providing vaccinations, treatments, testing and education to protect from specific diseases and administration of the seasonal flu campaign.

The Clinic provides acute care services to team members at a cost of $10 per visit through payroll deduction. In addition, the Clinic provides initial treatment and follow-up services for all work related, Workers’ Compensation injuries and illnesses.

Employee Health and Clinic is located on Novant Health New Hanover Regional Medical Center’s main 17th Street campus, and current hours of operation are 7 a.m. - 5 p.m., Monday - Friday. All team members are eligible as of their date of hire.

An Employee Health Nurse is on call for all non-business hours to provide emergency services when necessary. Telemedicine visits have been encouraged during the Covid-19 pandemic at no cost. The clinic averages 370 visits per month.

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Employee Pharmacy

Team members and their covered family members have access to dedicated pharmacy services including medication counseling, education and a condition management program for individuals with diabetes or high blood pressure.

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Flexible Spending Accounts

Save money using your pre-tax dollars for medical expenses not covered by insurance.

Team members may contribute up to the 2022 annual limit of $2,750 in their health care Flexible Spending Account to pay for eligible out-of-pocket medical expenses for themselves, their spouse and any dependents claimed for income tax purposes. Team members do not need to be enrolled in Novant Health medical, dental or vision plans, nor have their dependents enrolled, to contribute to and use the flexible spending account.

Likewise, team members may set aside up to $5,000 ($2,500 if married and filing separately) in a dependent care Flexible Spending Account to pay for childcare or adult dependent care expenses. IRS regulations require that you forfeit any money left in either of these accounts after the claim submission deadline, so team members are encouraged to calculate their predictable expenses carefully.

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We know that dental care is essential to good health. Our dental benefits include preventative, basic and major services. Chew on that.

The dental plan is administered by Cigna and offers in-network and out-of-network coverage. Preventative care is covered at 100%, basic care at 80% and major restorative service at 50%. The annual per member in-network maximum is $1,700 or $1,300 for services received outside of the Cigna DPPO network.

Orthodontia is covered at 50% for children and adults and provides a lifetime orthodontia maximum of $1,500 per covered patient.

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Eyesight is one of your most important assets. Come join us and see how Novant Health New Hanover Regional Medical Center helps you care for yours.

The stand-alone vision plan through VSP offers choice. Vision care will be provided by VSP, a new provider for Novant Health, offering choice, flexibility and maximum value through network providers. VSP has the largest network of independent doctors for vision care, and there are many providers located throughout the coastal market.

The plan uses a 12/12/12 model that provides (1) an annual exam with a $15 co-pay, (2) an annual lens benefit with a $15 co-pay, and (3) a frame allowance every 12 months of $160 or $210 for premium brands such as Lacoste, Nike and Anne Klein.

The plan also includes a Computer Vision Care benefit that provides an additional exam, lens and $110 frame allowance after co-pays for eyewear designed to optimize a covered team member’s vision while using computer screens.

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Life Insurance and Disability

If something happens to you, we want to be sure your family has the financial resources they need. We help provide peace of mind despite hoping you’ll never need it.

Life Insurance:

Novant Health New Hanover Regional Medical Center provides team members who are scheduled to work 24 hours per week as a 0.6 FTE with Basic Life Insurance coverage in the amount of 1.5 times their annual base salary.

Additionally, team members may choose to purchase supplemental life coverage at one to five times base pay, not to exceed a combined total (with employer-paid life insurance coverage) of $2 million

Spousal life is offered at $10,000 or 0.5X, 1X or 1.5X of a team member’s salary up to the lesser of 50% of the supplemental life coverage or $200,000. Dependent children life insurance is available at $5,000 or $10,000.

Accidental Death and Dismemberment coverage is available as employee-only or family coverage from $25,000 to $500,000 through The Hartford, and voluntary whole life insurance is offered through Voya. These policies are solely paid for by the team member.

Short-Term Disability

Team members who are scheduled to work at least 24 hours per week as a 0.6 FTE are enrolled in Short-Term Disability benefits. Team members have often requested this income protection in case of a non-work-related condition, illness or injury. Benefits are paid at 60% of earnings up to a maximum of $2,500 per week. Benefit deductions are taken on an after-tax basis, so you are not obligated to pay taxes on any Short-Term Disability benefits you receive. You have two options to choose from during enrollment.

Long-Term Disability

Novant Health provides basic Long-Term Disability insurance through The Hartford at no cost to team members who are scheduled to work at least 24 hours per week as a 0.6 FTE. Approved benefits are paid at 60% of earnings after a 90-day non-working elimination period. The maximum benefit is $15,000 per month.

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Retirement Packages

We help you plan for your long-term future with multiple retirement plan options. Earn today, save for tomorrow.

403(b) Plan

Novant Health’s benefit package includes the Novant Health Retirement Plan. The Plan is record kept by Fidelity Investments.

Team members can contribute 1-60% of their salary up to the annual IRS dollar limits on a pretax basis to the Plan in 0.1% increments. Novant Health contributes to team members’ retirement through a dollar for dollar match of the first 6% contributed to the Plan. Team members are eligible for the matching contribution after completing one year of service. Team members are vested in the matching contributions after three years of service in which they are paid for at least 1,000 hours.

A Roth contribution option is an added opportunity within the Retirement Plus Plan. A Roth option allows you to make after-tax contributions and take any associated earnings completely tax-free at retirement, as long as the distribution is a qualified one.

Fidelity Investments provides a wide variety of investment analysis and retirement planning tools, webinars and one-to-one consultations with Fidelity’s Certified Retirement Planners.

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Team Member Referral Program

Novant Health offers eligible team members referral bonuses up to $3,000!

Qualifying roles included in amounts up to $3,000:

  • Acute care RN
  • Home Health RN
  • Ambulatory RN
  • LPNs
  • OR/Surgical RNs
  • CRNA (certified registered nurse anesthetist)

Qualifying roles included in amounts up to $1,500:

  • Respiratory Therapist
  • Surgical Technologists
  • Radiology Technologists
  • Sonographers
  • CT Technologists
  • MRI Technologists
  • Interventional Radiologists

Referral bonus pay out details:

  • 50% of bonus amount at 1 month after the referral’s start date
  • 25% of bonus amount at 3 months after the referral’s start date
  • Remaining 25% of bonus at 6 months after the referral’s start date

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Generous Time Off Packages

Novant Health New Hanover Regional Medical Center’s robust Paid Time Off policy allows you the flexibility you need to balance your work, your life, your schedule and your needs.

Benefits- eligible team members whose FTE status is at least 0.6 and are paid at least 48 hours per pay period begin earning PTO as of their date of hire and may begin to use PTO after they have satisfactorily completed their introductory period of employment.

The annual Paid Time Off allowance will accrue on a per pay period basis on hours paid, up to a maximum of 80 hours paid per pay period, and years of service.

Paid Leaves of Absence

Novant Health provides benefits-eligible team members who have been employed for 12 months and have worked 1,250 hours during the prior 12 months with the following paid leaves of absence:

Parental Leave – To assist and support new parents with balancing work and family matters, eligible team members are provided with four weeks of paid parental leave at 100% of base pay to allow for the care and well-being of their newborn or adopted child.

Caregiver Leave – Eligible team members may take one week of paid leave at 100% of base pay to care for a parent, spouse or child under age 18 experiencing a serious health condition as defined by the Family and Medical Leave Act (FMLA).

Military Leave Supplemental Pay - Novant Health is very proud of team members who make personal and professional sacrifices to serve in the US Armed Forces or state National Guard. These special team members may be activated to support national and international US military operations, and when the military pay is less than the base hourly rate of pay they were receiving from Novant Health, it can be a hardship on the team member and family. Therefore, Novant Health provides supplemental pay equal to the difference between the military compensation (excluding payments for room and board) for military duty and the team member’s base hourly rate of pay. Military pay supplements will be reviewed at one-year increments counting from the date of commencement of active duty.

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Employee Assistance Programs

Confidential, personal counseling and other assistance services, are available to you and your family members.

Because mental well-being is as important as physical well-being, Novant Health New Hanover Regional Medical Center contracts with LifeServices Employee Assistance Programs to offer confidential, personal counseling and other enhanced employee assistance services. Eligible family members can receive up to five counseling sessions per person and per issue each calendar year at no cost. Face-to-face sessions with a local, licensed counselor, as well as telemedicine appointments are available.

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Tuition Assistance

Our dedication and commitment to education includes a tuition assistance program for fields of study related to your position.

Novant Health supports team members through tuition assistance. Team members who are scheduled to work at least 24 hours per week as a 0.6 FTE are eligible to receive up to $3,000 per calendar year for a course or course of study at an accredited university or college that helps them in their current position or another position within the organization.

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College Savings Program

Novant Health New Hanover Regional Medical Center participates in the NC National College Savings Program so you can save for college for your child, yourself or anyone else you wish to assist with pre-tax dollars.

Novant Health New Hanover Regional Medical Center has a group enrollment plan with the NC National College Savings Program so you can save for college with paycheck deductions. Just decide how much you wish to contribute in your bi-weekly paycheck. Your invested money may be used to pay for tuition, fees, room & board, and books at any college anywhere in the country.

Funds are invested in a range of strategies from conservative to aggressive. You choose the combination that meets your own investment objectives.

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Adoption Assistance

Novant Health New Hanover Regional Medical Center supports your desire to grow your family. We offer financial support to help those of you who are pursuing adoption. We’re here for you, and your expanding family.

Novant Health New Hanover Regional Medical Center is committed to enriching the lives of our team members through competitive and supportive programs. We want team members to achieve both career and personal goals. In support of this commitment, Novant Health New Hanover Regional Medical Center has established the Adoption Assistance benefit to make benefits equitable for adoptive and biological parents.

Benefits-eligible team members scheduled to work at least 24 hours per week as a 0.6 FTE who adopt are eligible for financial assistance for expenses related to legally adopting a child under the age of 18 in an amount not to exceed $3,500.

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Employee Fitness Center

The Novant Health Jack Barto Team Fitness Center is one of Novant Health New Hanover Regional Medical Center’s most popular benefits. Available to you and your family for wellness, fitness and fun! We even offer virtual workouts for your convenience.

The fitness center, a 28,000-square foot facility, is open 24/7 and demonstrates a strong commitment to its mantra of No Barriers, No Excuses.

The Employee Fitness services include weight loss challenges, 9 to Life intro to fitness programs, obstacle course training and kids’ programs, over 70 free indoor and outdoor classes weekly, drop-in childcare, massage therapy, and personal and group training.

Membership costs $5 per pay period or $130 per year for team members and $10 per pay period or $260 per year for family coverage. In 2020 and prior to the Covid-19 pandemic, the employee fitness center averaged 800 visits each day.

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Nutrition Support & Counseling

Novant Health New Hanover Regional Medical Center provides you with numerous tools and resources for eating healthy and maintaining a nutritious, well-balanced diet—from recipes to nutritional counseling to live and virtual healthy cooking classes.

Novant Health New Hanover Regional Medical Center recognizes that a healthy outside starts from the inside. Team members have easy access to a plethora of tools and resources for eating healthy and maintaining a nutritious, well-balanced diet and a healthy lifestyle.

The Novant Health Jack Barto Team Fitness Center is also the primary location of Employee Nutrition Services (ENS), including a teaching kitchen. ENS’ dedicated team of Nutritionists, RDs and its Wellness Chef provide classes and series on a menagerie of topics, as well as facilitating a small appliance lending library and offering support while participating in fitness programs.

Team members can receive free consultation and guidance from a wellness dietitian and can enjoy many healthy cooking classes. Wellness dietitians are available for special 1:1 nutritional counseling at the Employee Health and Clinic by appointment.

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Community Garden & Farmers’ Markets

Exercise your green thumb! A 24-bed garden is available for team members and there are farm to table classes in the garden and seasonal farmers’ markets.

Employee Nutrition Services (ENS) also takes remote teaching carts to departments and facilities throughout the system for hands-on demonstrations and mini-classes, coordinates monthly Farmers’ Markets from September through April and maintains (with lots of team member volunteers and support from CF Heart) a 24-bed Community Garden located near our SECU House and Cape Fear Heart. A highlight of the remote nutrition is farm to table classes at the garden.

Covid-19 provided the opportunity to develop a complete line of virtual and stagnant workouts, tips and cooking classes through social media. The views, shares, likes and comments have affirmed that ENS will continue to offer and build this into their model.

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Healthy Onsite Meal Options

Employee Fitness and Nutrition Services has partnered with local company Green, Lean and Clean (GLC) to provide healthy, affordable and fresh meals that are ready to serve in three minutes – promoting work- life balance and wellness. GLC is available at all Novant Health New Hanover Regional Medical Center cafeterias and the fitness center, as well as for delivery at over 13 other work sites.

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Team Member Discounts

As a Novant Health team member, you have access to many discounts on a wide range of products and services.

Through the YouDecide – Employee Advantage program you can save on everything from auto and home insurance to flat screen TVs and movie tickets.

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There when you need it. We offer a policy providing you with direct access to quality law firms. No claim forms, no deductibles. From assistance with legal issues to help preventing or addressing identity theft, we’ve got you covered.

Whether it’s a planned event like buying a home or preparing a will, or an unexpected problem like a speeding ticket, most of us need legal counsel at some point, and quality legal assistance can be expensive. It can also be hard to know how to find an attorney you trust. With MetLife Legal Plans, you can have a team of top attorneys ready to help you take care of life’s planned and unplanned legal events.

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Professional Development Programs

Novant Health New Hanover Regional Medical Center cares about your career and we are honored to help you on your development path. Come grow with us.

From rotational programs and structured mentorship to online learning and formal development programs for staff and leadership, Novant Health New Hanover Regional Medical Center works to ensure you have access to the tools, framework and learning opportunities to succeed in your career.

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Novant Health New Hanover Regional Center keeps the perks coming with programs focused on your well-being. We offer a variety of rewards intended to help you feel and perform your best.

Chair massages are performed by licensed massage therapists who rotate throughout the organization on an ongoing basis to promote relaxation.

Novant Health New Hanover Regional Medical Center also encourages an active lifestyle and camaraderie through various programs including our Sum-more Fun series, which features paddle boarding, rock climbing, kayaking, bowling, pickleball, tennis and much more!

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There’s more, more, more when you are a member of the Novant Health New Hanover Regional Medical Center community! The benefits of belonging... you can participate in countless additional perks throughout the year.

Other rewards include:

Discount tickets for local and regional attractions
Virtual Benefit Fair
HERO program
Onsite ATM machines
Onsite dry cleaning pickup and drop off
Work only Weekends (WOW)
Employee Benevolent Fund
Free parking and shuttle service
Cafeteria discounts and holiday courtesy meals
Community focused volunteering & donation opportunities

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This link ( leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed- amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.