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HR Employee Relations Partner - HR Operations

3151 S. 17Th Street
Wilmington, NC
Job ID: 9010
Date Posted: Jun 22, 2022

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Job Description

Description

Novant Health is currently hiring for a HR Employee Relations Consultant to join our People & Culture Team. We appreciate your potential interest and would like to receive your application to review.

It is necessary for all applicants to apply directly to the position through our NovantHealth.org/careers site. Please use the link below: 

https://external-novanthealth.icims.com/jobs/142926/hr-employee-relations-partner/job



Job Overview

The Employee Relations Consultant will facilitate and manage employee relations to one or more lines of business. This collaborative leader will serve as an internal consultant to leaders, staff and providers regarding HR Policies and procedures while developing and promoting innovative ways to foster employee engagement. Works in close partnership with HRBPs, compliance and legal while balancing business need and organizational risk management. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. 

*This is a remote role that can be situated in Winston-Salem, NC, Charlotte, NC, Wilmington, NC or Research Triangle Park (RTP), NC. While not regular; occasional travel to Wilmington, or within North Carolina for training, project, or stakeholder interaction purposes may be needed*

#JoinTeamAubergine #NovantHealth- Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities

Qualifications 

• Education: Bachelor's degree in Human Resource Management, Business Administration or related field, required. Graduate's Degree strongly, preferred. 

• Experience: Minimum of seven years of Human Resources or related experience, required. Health care experience. Experience in managing and implementing projects and strategic change initiatives. Experience in providing consultative services, preferred. 

• Licensure/Certification: PHR, SPHR, CHCR, SHRM-CP, SHRBP or SHRM-SCP certifications, preferred.

 Additional skills required: 

o BUSINESS ACUMEN – Understands the business strategy and how success is measured. Must have experience with senior/executive level consultations and the ability to exhibit HR thought leadership to all levels of the organization. 

o LEADERSHIP – Leader who exemplifies the strategic, consultative HR model. 

o COMMUNICATION – Exceptional oral and written communication skills, and ability to draft clear, concise communications and documents. Expresses information (ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (technical, sensitive, confidential). Listens to others and their nonverbal cues and responds appropriately. 

o DIGITAL FLUENCY – Applies digital technology to enhance quality, improve productivity and communication, solve problems, and streamline processes. Digital fluency includes the ability to maximize new and emerging technologies used to complete daily tasks and take care of workplace responsibilities. 

o ADAPTABILITY – Maintains change readiness, resilience and flexibility to meet evolving business needs. Adaptability includes successfully navigating volatile, uncertain, complex and ambiguous scenarios. 

o ANALYTICS ACUMEN – Leverages data to tell an insightful and compelling story to inform business decisions. Applies knowledge of HR metrics, including activity measures and workforce and business outcome measures. Draws insights from existing data and turns them into actionable solutions. Tailors the data to audiences and delivers meaningful recommendations. Pulls data from applicable HR systems/existing reports and uses system resources appropriately to analyze for trends/themes. Analytics acumen consists of organizing and assimilating data to provide proactive solutions for customers. 

o CUSTOMER CENTRICITY – Provides an outstanding experience for customers through efficient, accurate and proactive solutions to business needs. Customer centricity fosters a positive customer experience at every stage of the customer journey. 

o ALIGNMENT OF BUSINESS AND HR STRATEGY – Understands how talent supports the business strategy to maximize revenue and growth. 

o CHANGE CHAMPION – Builds the case for change based on market and business reality. Overcomes resistance to change by engaging stakeholders in key decisions and building their commitment to full implementation. Understands and conveys the impact of change on people, processes, procedures, leadership and organizational culture. 

o TRUSTED ADVISOR – Does what they commit to in order to build credibility. Exercises skill and diplomacy to further HR as a trusted business partner. Creates buy-in and positive chemistry with customers. Stays informed about HR policies, processes, and industry updates. 

o COACHING – Coaches, mentors and guides customers around people, engagement and performance. 

o PROJECT DELIVERY – Plans, organizes, monitors and controls all aspects of a project to achieve objectives safely and within the agreed upon time, cost and performance criteria, with particular focus on speed to market. 

o CONSULTING – Diagnoses problems, develops programs/interventions and delivers HR solutions that are instrumental in addressing business issues and are consistent with identified strategies. Probes for additional information to deliver the best outcome. 

o DECISION MAKING – Makes sound, well-informed and objective decisions. Perceives the impact and implications of decisions. Commits to action, even in uncertain situations, to accomplish organizational goals. 

o PROBLEM SOLVING – Identifies problems and uses sound judgment to generate and evaluate alternative recommendations. Determines accuracy and relevance of information. 

Additional skills preferred: Bilingual in Spanish / English. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. • Our team members are part of an environment that fosters team work, team member engagement and community involvement. 

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