NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.
About the Job
Location: NHRMC Business Center A
Department: Coding and Revenue Integrity
Full Time Equivalent: FTE: 1.000000
Work Type: 64 to 80 Hours Pay Period
Work Schedule: STD HRS - Standard-Exe or Office w flex
Exempt from Overtime: Exempt: Yes
What You'll Do
The Assistant Director is responsible for implementing the overall strategy for the Corporate Coding department. The Assistant Director manages, directs, and coordinates the coding activities within Novant Health, Corporate Coding. Responsibilities include oversight of all departmental processes, personnel, development of coding strategies to ensure accurate coding, operational planning, and departmental budget management.
Essential Functions • Provides direct managerial oversight to Corporate Coding in management of inpatient and outpatient production coding functions, billing edit resolution, audit activities and ongoing education for the department. Provides coding’s professional development, coding accuracy, and coding workflow analysis to Senior Director of Corporate Coding. Ensures complete, accurate, timely, and consistent coding outcomes, while adhering to published coding and regulatory guidelines appropriate for facility and professional coding guidelines. Selects, evaluates, trains, and provides leadership and direction to reporting team members. Coaches to develop team members; helps to resolve dysfunctional behavior within functional area(s); disciplines and counsel team members as necessary. Proactively manages (including corresponding communication and escalation pathways) significant issues within coding, status of projects, barriers and successes. Completes and performs performance reviews for direct reports. Manages external vendor relationships while managing the departmental budget constraints. • Communication: Excellent communicator with strong people skills; proven leadership skills and business orientation. Creates an environment of trust that supports and respects diversity and inclusion to promote creative problem solving. Seeks input from staff in decision making. Proactively manages corresponding communications and escalation paths with significant issues in coding/records management, status of projects, barriers, and successes. • Business Acumen: Maintains organizational policy and procedure, including rules of conduct. • Quality Improvement: Responsible for review and improvement of process and services. Works closely with other leaders in Health Information Management or Hospital Departments to address issues related to accurate/timely coding, documentation requirements, unbilled accounts, and denials as appropriate. Demonstrates knowledge of process improvement principles and applies appropriately. Assists and implements process improvement efforts to decrease costs and improve coding outcomes as necessary. Works closely with Revenue Cycle Services team members to address issues related to unbilled accounts management and denials. • Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Facilitates problem solving and collaboration within functional area(s). Works with multi-disciplinary teams in addressing issues related to coding and clinical documentation improvement operations. • Human Resources: Provides ongoing informal and formal feedback to direct reports consistent with organizational policies and procedures. • Financial: Manages positions within the department to achieve quality and productivity, and meet budget. Education: Maintains and up-to-date knowledge of regulatory changes impacting coding requirements and ensure coding staff are appropriately educated. Reviews all official data quality standards, coding guidelines, system policies and procedures, and clinic/medical resources to assure coding knowledge and skills remain current. Ensures staff compliance with departmental educational requirements and coordinates additional training as needed.
* Cert Coding Specialist
* Reg Health Info Technologist
* Reg Records Administrator
* Bachelors Degree
Additional Skills/Requirements (required) • Experience managing a large coding department or coding review team. Ability to prepare coding benchmarking, productivity and quality metrics, and coding productivity reports for department leadership. Coding Technical Skills- extensive regulatory coding (ICD-10 CM, ICD-10 PCS, CPT, and HCPCS) and associated reimbursement knowledge. Case Mix Index (CMI) Analytics Skills- ability to analyze trends in CMI and determine root cause, while addressing as appropriate Practices and adheres to the AHIMA “Code of Ethics” and Novant Health’s “Mission, Vision, and Values Statement”. Ensures all regulatory/governing standards, policies and procedures are adhered to consistently. Ability to drive/travel to multiple locations/facilities as needed. Required, 5 years experience Coding Management, prefer in Multihospital Health System.
Education: 4 Year / Bachelors Degree Health Information Administration, Required
Licensure/Certification, RHIA, CCS, CDIP, CCDS Required
This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.
- Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve.
- Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek.
- Forbes America’s Best Large Employers 2018 and 2019- Link
- Becker’s 150 Top Places to Work in Healthcare- Link
- Healthgrades Outstanding Patient Experience
Consider a career at NHRMC and become part of this award winning team!