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Social Work Coordinator

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2001 S. 17Th Street
Wilmington, NC
Job ID: 5847
Date Posted: Jan 18, 2022

Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: NHRMC Business Center Annex

Department: Community Engagement

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR DAY - Most of shift btwn 7A-3P

Exempt from Overtime: Exempt: Yes

What You'll Do


The MSW supervisor position is responsible for acting as a field liaison and educator to social work interns as well as providing supervision to community health workers and faith health volunteers. This position acts as a bridge for the social work interns, clinical placements, university, and community-based workforce under Physician Quality Partners. Supervisor will also assist with Community Health Worker and Faith Health program development, strategy, and implementation as needed. 


1. Ensure that MSW students in field placements receive educationally focused practice experience embodying social work knowledge to include theory and practice, values, and skills, while meeting field education objectives.

2. Supervise interns in their fieldwork, overseeing the entire range of field experience and providing at minimum one hour per week of direct supervision.

3. Develop relationships with community based clinical placements, and in collaboration with university field education coordinator, design a learning contract for interns to meet the needs of those placements. Outcome measures will align with learning contracts.

4. Accept a social work assignment as needed to ensure clinical placements have coverage when school is not in session.

5. Practice and teach within the strength-based perspective to identify patient and family strengths and assist patients in building on these strengths to empower them to work toward positive change. Will also use additional evidenced-based proactive therapeutic paradigms that bolster the medical model of care (i.e. Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Motivational Interviewing).

6. Supervises activities of community health worker and provides adequate coaching and support to ensure the quality of their work and accuracy of reporting. Oversees work allocation of CHW, training, and problem resolution. Reviews performance of CHW with manager and makes recommendations for personnel actions.

7. Assume level of “expert” knowledge of community resources and facilitate connecting patient/families with needed services, and/or acting as resource for interns and community health workers to do so.

8. Ensure open communication between interns and community health workers to allow for collaborative approach to patient care and streamline of resources to promote wellness.

9. Interactions at all times, with all team members, will be on a professional level. Maintains the ethical standards of NASW Code of Ethics.

10. Organizes and performs work effectively and efficiently. Will demonstrate concise and succinct documentation in Epic.

11. Maintains and adjusts schedule to enhance team performance.

12. Demonstrates standard of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

Performs other duties as assigned.

Position Requirements


* Masters of Social Worker

Other information:

1. Education: Master of Social Work (MSW) from an accredited school of social work required.

2. Licensure/Certification: North Carolina Social Work License preferred. BLS is required.

Experience: Minimum of 3 years of social work experience in a health care setting. At least 1 year of leadership experience preferred, to include supervision of MSW intern.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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