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HIM Clerk Lead

3151 S. 17Th Street
Wilmington, NC
Job ID: 4726
Date Posted: Sep 29, 2021

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Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: NHRMC Business Center A

Department: Health Information Management

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR EVE - Most of shift btwn 3P-11P

Exempt from Overtime: Exempt: No

What You'll Do


Works under the general direction of the Health Information Management Coordinator. Processes all pertinent incoming or outgoing paperwork in accordance with daily job duties. All work is carried out in accordance with the department’s approved policies and procedures. 


1.Processes all tasks as assigned by the Health Information Management Coordinator.

2.Participates in the creation and implementation of Policies and Procedures used in the Health Information Management Department.

3.Assists and/or trains others to locate, retrieve, prep, scan, index and QC( Quality Control) medical records as defined by Management.

4.Is able to use and/or train others in the use of various hardware and software in the Health Information Management department.

5.Ensures adequate coverage in all areas of the Health Information Management Department alerting Management of any coverage issues.

6.Uses various Medical Center hardware and software to produce reports as directed by Health Information Management Manager.

7.Assists with basic care and maintenance of the workstation equipment.

8.Maintains cooperative and harmonious relationships within department and other areas of contact both internal and external.

9.Promotes public relations through prompt and courteous service.

10.Fosters respect for patient privacy by maintaining confidentiality in all phases of work. 

Position Requirements

* Drivers License Class C
* Reg Records Administrator
* Reg Health Info Technologist

* High School Diploma

Other information:

Education: High School diploma required. Prefer two to four-year degree in a health related field.

Licensure / Certifications: Prefer RHIT/RHIA. Valid NC driver’s license. Must be insurable and bondable, if requested. Driving record will be verified. Must attend initial Defensive Driving Class offered by the Medical Center and maintain Defensive Driving Certification via examination annually thereafter.

Experience: Customer Service Telephone management, basic Microsoft Word and Excel. Must possess relevant experience in clerical duties sufficient for individual development to the level of independent functioning with minimal direction. Two years medical record experience preferred. EMR experience preferred.

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 

Performs other duties as assigned. 

Individual will possess commensurate combination of education, experience and qualifications. 

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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