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Mgr Nurse Residencies - Nursing Educators

2131 South 17Th Street
Wilmington, NC
Job ID: 4692
Date Posted: Oct 8, 2021

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Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Nursing Educators

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: STD HRS - Standard-Exe or Office w flex

Exempt from Overtime: Exempt: Yes

What You'll Do


The employee’s Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how he or she contributes to the health system’s vision of achieving that commitment to patients and families. The number one job responsibility of the Manager Nurse Residencies, is to deliver the most remarkable patient experience, in every dimension, every time. This leader plans, implements, and evaluates the Novant Health nursing transition programs, i.e., nurse residency and student nurse apprentice programs, which assist nurses through critical transitions to practice. This leader directly supervises all nurses and nursing students participating in these programs. 


Leadership: Provides consistent and fair oversight. Translates the organization’s mission, vision, and values to align and optimize the activities of transitioning nurses at Novant Health. Role models values in all interactions. Maintains an environment that supports and respects diversity, active communication, and regular dialogue with team members. Ensures a highly collaborative relationship with Nursing and other clinical leaders in the development of transition to practice programs. Markets programs with local schools of nursing. Coordinates all educational programming for nurses in transition programs; i.e., residents and student nurse apprentices (SNAPs). Determines work schedules for residents and SNAPs. Communicates to nurse managers and other key leaders regarding incoming residents and SNAPs, including the unit’s responsibilities when hosting. Coordinates transfers of residents and SNAPs into permanent unit positions. Plans logistics related to recognition ceremonies. Evaluates transition programs according to key metrics, including participant satisfaction, leader satisfaction, and retention rates. Ensures compliance with ANCC Nurse Residency Accreditation standards. Connects the dots between the transitioning nurse and the organization’s mission, vision, values and promise. Sets clear expectations for transitioning nurses, implements orientation plans and coaches team members on the knowledge, skills, and abilities to successfully carry out the role. Provides residents and SNAPs with emotional support and career counseling as needed. Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Business Acumen: Maintains organizational policy and procedure, including rules of conduct. Quality Improvement: Demonstrates knowledge of process improvement principles and applies appropriately to improvement activities. Implements the strategic plan for nurse transition programs at Novant Health. Evaluates core processes to identify opportunities for improvement. Demonstrates creativity, imagination, and innovation when implementing and revising transition programs. Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Human Resources: Provides ongoing informal and formal feedback to direct reports consistent with organizational policies and procedures. Hires and coordinates all nurses entering the Residency and SNAP programs. Financial: Manages positions within the department to achieve quality and productivity, and meet budget. Monitors budgets for accurate distribution of productive and non-productive time to residency and operational cost centers. All other duties as assigned. 

Position Requirements

* Registered Nurse

* Masters Degree

Other information:

Education: Master’s Degree required. Master’s Degree in Nursing preferred. 

Licensure / Certifications: Current RN licensure in appropriate state. 

Experience: Minimum four years nursing experience in education, administration, research, or practice 

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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