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Social Worker-BS - Case Management

2131 South 17Th Street
Wilmington, NC
Job ID: 3645
Date Posted: Jul 15, 2021

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Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Case Management

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR DAY - Most of shift btwn 7A-3P

Exempt from Overtime: Exempt: Yes

What You'll Do

The Social Worker will assist cancer patients from underserved populations in navigating the cancer care system at New Hanover Regional Medical Center and affiliated medical offices, thereby helping patients to close the gap between detection and appropriate treatment delivery. The Social Worker will assist cancer patients in receiving timely diagnoses, timely treatment, information and education relating to cancer treatment and clinical trials.

1. Responsible for explaining services.
2. Assess barriers to treatment.
3. Utilizes strong psychosocial skills to facilitate developmentally appropriate patient assessment, plan of care, interventions and evaluations processes.
4. Perform psychosocial assessments on new patients and as needed.
5. Provide counseling support and crisis intervention for patients and significant others, coping with difficult situations including intervention for suicidal ideations, abuse, neglect and domestic violence involving patients and families.
6 Arranges transportation and lodging.
7 Assists with insurance paperwork and addresses financial issues.
8. Assists with the commitment process.
9. Acts as Hospital liaison to the Department of Social Services for protective service cases.
10. Make appropriate referrals to Hospice, Home health and DME providers.
11. Facilitates/Assists patients/families with advanced directive planning to assure that “Advance Directive” and “Health Care Power of Attorney” forms have been filled out correctly and notarized.
12. Utilizes complex decision-making and solving skills that facilitate developmentally appropriate patient outcomes.
13. Assesses the patient’s financial needs and facilitates connecting them with community resources available while assisting with applications for assistance.
14. Arranges patient support groups, consulting with a mental health professional as needed.
15. Acts as an advocate for the patient to ensure their needs are met and rights protected.
16. Assists with establishing a home support system or alternative living placement plan, which is realistic in relation to the patients present and potential function, emotional, and developmental capabilities and is attainable in relation to the human, equipment, and community resources available (i.e. Homeless, lack of family support, etc.).
17. Assumes level of "expert" knowledge of community resources and facilitates connecting patient/families with needed services. Facilitates referrals for patients who have lack of financial resources to support their health care needs, connecting them with resources such as Department of Social Services for Medicaid, prescription support programs, and the like.
18. Participates in quality improvement activities
19. Participates in professional development activities.
20. Participate with interdisciplinary clinics
21. Facilitates completion of Level II PASARRs for patients seeking SNF placement per State guidelines

Position Requirements


* Bachelor of Science

Other information:
1. Education: Bachelors Degree in Social Work or related Human Services Field required. (Recommended Master’s Degree in Social Work or BSW with Master’s Degree in related human services field such as counseling of psychology).
2. Licensure / Certifications: None
3. Experience: Personal or professional experience with a diverse community. Minimum 2 years paid or volunteer work experience with an underserved population.
Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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