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Coord Food Service - NHRMC Cafeteria

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2131 South 17Th Street
Wilmington, NC
Job ID: 3690
Date Posted: Sep 21, 2021

Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: NHRMC Cafeteria

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR ROTATE - Rotating shifts

Exempt from Overtime: Exempt: No

What You'll Do


Works under the supervision of the Manager of Clinical / Patient Services.Responsible for the computerized diet office management system including bedside menu entry for patients.Trains and supervises the Dining Associate III’s.Participates in the weekend rotation of department coordinators for department coverage.Implements care plan for patients identified at nutrition risk and provides nutrition education on uncomplicated meal plans.   


1.Demonstrates a daily commitment to meeting or exceeding the established Standards of Performance.

2.Conducts interviews, assists in the selection of employees; trains and orients new employees.

3.Monitors attendance and daily performance of assigned employees, maintains necessary documentation; counsels and disciplines employees as necessary.

4.Schedules staff and monitors productivity, minimizing overtime and meeting productivity goals.

5.Completes performance appraisals documenting performance goals for assigned employees.

6.Identifies patients at nutritional risk and participates in developing nutritional care plan and goals.

7.Provide nutrition education on drug / nutrient interaction and uncomplicated diets, for patient and / or significant other, assessing level of comprehension.

8.Participates in area performance improvement activities implementing action plans for area changes / improvements.

9.Monitors sanitation and safety of work areas and equipment for compliance with health department regulations and fire codes.

10.Monitors adherence to department and Medical Center policies and procedures.

11.Practices appropriate written and verbal communication as necessary to support patient care duties and general operations.

12.Responsible for department security to include opening and closing the department on weekends.

13.Monitors the department diet office management system to ensure all procedures are followed.

14.Supports program operations by demonstrating flexibility and adaptability with work assignments.Follows assigned work schedule.

15.Applies sound judgment in problem solving and prioritizing of duties.

16.Manages job duties effectively and efficiently.Performs all required activities with minimal oversight needed.

17.Advocates for department and Medical Center and the community.

Position Requirements

* ServSafe (Food Svcs)
* Drivers License Class C

* High School Diploma
* Associate Degree

Other information:

Associate Degree or commensurate experience.   

Experience:Two years of diet office experience, preferably with computerized diet office system. 

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 

Performs other duties as assigned.

Individual will possess commensurate combination of education, experience and qualifications. 

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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