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Company Police Lieutenant - Company Police (DAY SHIFT)

2131 South 17Th Street
Wilmington, NC
Job ID: 2428
Date Posted: Mar 24, 2021

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Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Company Police

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: MIXED HRS - Varied length shfts-Day-Eve-Nt

Exempt from Overtime: Exempt: Yes

What You'll Do


Reporting directly to the Chief of Company Police, the Lieutenant is responsible for and oversees the daily police/security functions of the organization. Performs activities to ensure the safety and security of patients, visitors, employees, Medical Staff, and NHRMC property. Supervises assigned squad personnel to ensure that all required and assigned duties/responsibilities are accomplished. Enforces NC State Laws as appropriate and in accordance to NC General Statues on company property. Enforces company policies procedures, laws, regulations and directives as appropriate for the position. Develops court and work schedules and ensures training functions are completed. Regularly performs the duties of a Company Police Officer and other duties as assigned. In his/her absence, may be assigned to perform duties of the Chief of Company Police.


1. Coordinates daily operations of the Company Police/Security team. Promotes team effort and unity when working with the Communications Center, other members of NHRMC and external organizations.

 2. Supervises / coordinates Company Police squad operational, administrative, training, and logistical matters to ensure compliance with existing policies and procedures; supports the objectives and missions of NHRMC.

 3. Completes and maintains documentation for annual performance appraisals. Counsels and conducts employee performance conferences and disciplinary actions.

 4. Monitors attendance and daily performance of assigned employees.

 5. Makes recommendations concerning new hires, promotions, demotions and dismissals of personnel.

 6. Initiates appropriate actions to ensure compliance with all Security Management functions, along with appropriate State, County and City laws / ordinances, pertaining to incidents occurring in/or around NHRMC property.

 7. Coordinates with required NHRMC agencies to affect the timely resolution of situations, which will reduce overall liability issues in the execution of required duties and responsibilities.

 8. Establish and maintain rapport with internal and external contacts at all levels of NHRMC and outside agencies to include state and local law enforcement agencies; other Healthcare facilities, Medical Examiners, and recognized professional organizations to promote NHRMC’s image and philosophy.

 9. Accomplishes projects as assigned; serves as member or chairperson on committees and boards in the development of projects and study of specific issues requiring a proposal or concept.

 10. Responsible for complying to provisions of the NHRMC Security Management Program to ensure compliance with CMS and DNV standards.

 11. Must attend all training mandated by NC Criminal Justice Education and Training Standards annually to include training mandated by Company Police / NHRMC. 

Position Requirements

* N.C. Sworn Police Officer

* General Education Degree
* Associate Degree

Other information:

Education: High School / GED required. Associate degree highly preferred. 

Licensure/Certifications: Company Police Agency: Sworn position IAW NC General Statutes Chapter 74E. Must be eligible and obtain certification as Company Policy Officer within (1) year from hire date. American Heart Association HS (Heart Saver) /AED is required. NC Basic Law Enforcement Training Certification is required if not sworn officer at the time of hire. Must have completed a NC Training &Standards Field Training Officer program or attend within 6 months of hire. IAHSS Certification: Must hold a Supervisor level certification from IAHSS or become certified within 6 months of hire. IAHSS Certification: Must obtain CHPA Certification within 2 years of qualification. 

Experience: Minimum of 5 years in a law enforcement/healthcare security administrative and / or operational capacity required. Bachelor’s degree preferred. NC Basic Law Enforcement Training (BLET, or out-of-state equivalent) graduate or possesses a current probationary or general certification required. 

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 

Performs other duties as assigned. 

Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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