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Company Police Training Coordinator - Company Police

2131 South 17Th Street
Wilmington, NC
Job ID: 2424
Date Posted: Mar 24, 2021

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Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Company Police

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: STD HRS - Standard-Exe or Office w flex

Exempt from Overtime: Exempt: Yes

What You'll Do


With a primary concentration on teamwork, integrity, and continuous improvement of current processes, the Company Police Training Coordinator holds the title of Lieutenant and reports to the Operations Manager, Company Police and is responsible for the development and delivery of departmental and organizational wide education programs as identified to support professional law enforcement and security officer development, along with security/safety training programs for all hospital personnel. Responsible for oversight of departmental staff orientation, ensuring staff success in completing mandatory certification courses, NC Criminal Justice Mandatory In-service Training, required hospital education, and maintaining staff education records. 


1. Leads the development of education programs to ensure that competency is maintained according to the guidelines of the NC Department of Justice, Training and Standards Division and NHRMC requirements appropriate for the specific Company Police employee’s position description. Assists with department staff development to attain higher levels of quality, along with continuous and professional improvement. Provides coaching / remediation as indicated.

 2. Responsible for maintaining state mandated law enforcement education and hospital education files to ensure they are complete and accurate in detail, and are kept current in the department’s database system for record keeping purposes.

 3. Is the Performance Improvement Officer (PIO) for Company Police.

 4. Serves as the Field Training Supervisor for the Company Police’s Field Training Officer program.

 5. Actively participates on assigned departmental and hospital committees. 

 6. Responsible for maintaining and delivery of the new employee initial training program. Reviews and revises on an annual basis.

 7. Identifies and updates continuing education requirements in order to maintain compliance with all accrediting, regulating and credentialing agencies. 

 8. Facilitates obtaining required certifications for staff. 

 9. Consistently demonstrates professional behavior and performs proactive interventions which support the Mission, Vision and Values of NHRMC and this department.

 10. Functions as a resource for dissemination of new information and problem resolution and evaluates new products and equipment.

 11. Participates in the interview process and provides input for hiring decisions. 

 12. Contributes input to education components of Staff Performance Evaluations in cooperation with the Captain and Sergeants.

 13. Regularly assists operations to maintain departmental needs (as assigned). Maintains all knowledge, skills, and competencies to perform in this role. (Refer to North Carolina State Mandated Certification Requirements for sworn law enforcement personnel). 

 14. Will develop and deliver in-house staff safety programs to align with the Safe & Secure Plan for hospital-based staff education. 

 15. Will be available to respond to major casualties and incidents as assigned. 

Position Requirements

* N.C. Sworn Police Officer
* Drivers License Class C
* Basic Law Enforcement Training
* NC DOJ General Instructor Cert

* Associate Degree
* Bachelors Degree

Other information:

Education: Successful completion of a recognized North Carolina Basic Law Enforcement Training (BLET) training program. An Associate’s Degree required. Bachelor’s Degree preferred. 

Licensure / Certifications: Current certification as a sworn law enforcement officer in the State of North Carolina. Current NC Department of Justice General Instructor Certification, or the ability to obtain within 6 months of hire (Specialized instructor level preferred). Must have completed a NC T&S Field Training Officer program or attend within 6 months of hire. Must hold a Supervisor level certification from IAHSS or become certified within 6 months of hire. Current and valid North Carolina Class C operator’s license. 

Experience: Minimum 5 years’ experience law enforcement officer. Prefer at least 1 year as a state certified general instructor. Previous management experience preferred. 

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications. 

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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