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Next Day Scheduler - Surgical Services

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2131 South 17Th Street
Wilmington, NC
Job ID: 2362
Date Posted: Jun 24, 2021

Job Description

Description

About NHRMC

NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Surgical Services

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR DAY - Most of shift btwn 7A-3P

Exempt from Overtime: Exempt: No

What You'll Do

Summary:

Works under the immediate supervision of the Business Manager. The Next Day Scheduler is responsible for accurate scheduling of surgical services cases to ensure the allocation of necessary resources. Gives excellent customer service. Works collaboratively with surgical schedulers, schedule facilitators, providers, scheduling office and surgical services management.


Responsibilities:

1. Accurately schedules cases using computer automated surgical scheduling system. 2. Reviews/revises next day schedule for accuracy, conflict checking to facilitate optimal utilization of available surgical time. 3. Review/revises future schedules and communicates with appropriate personnel to resolve potential resources conflicts as identified. 4. Professional communication internal/external. 5. Excellent customer service. 6. Participates in 2pm huddle to review/adjust next day schedule. 

Position Requirements

Credentials:

Education:
Essential:
* General Education Degree

Other information:

Education: High School Diploma or GED equivalent required. Medical Terminology Course preferred. 

Licensure / Certifications: None 

Experience: Surgical Scheduling. One year minimum clerical or secretarial experience in a health care setting. 

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications. 

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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