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Practice Director - Outpatient Clinics

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1725 New Hanover Medical Park
Wilmington, NC
Job ID: 2342
Date Posted: Sep 21, 2021

Job Description

Description

About NHRMC

NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: NHRMC Clinics

Department: Physician Specs Internal Med

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: STD HRS - Standard-Exe or Office w flex

Exempt from Overtime: Exempt: Yes

What You'll Do

Summary:

Responsible for the division’s overall operation, including personnel and relationship management, financial management, and clinical care delivery. Maintains a high level of competence related to People Acumen, Business Acumen and Clinical/Technical/Functional Acumen. Collaborates with providers, residents, and staff to facilitate the provision of a remarkable patient, provider, resident, and staff experience. Demonstrates strong alignment to the organization’s mission, vision, values, and promise. Collaborates with providers, staff, and organizational leaders to operationalize strategic priorities inclusive of the organization’s values and people philosophy. Exemplifies the standards of performance/values of the organization and serves as a role model for all in diversity/inclusion, compassion, personal excellence, teamwork, and courage. 


Responsibilities:

1. Serves as a liaison internally and externally, to implement and maintain a comprehensive ambulatory strategy for assigned practices at NHRMC Physician Group and its surrounding communities. 2. Collaborates and manages relationships with the Practice providers, Graduate Medical Education leadership, administrative leadership, referring providers and the community. 3. Serves as the dyad leader for the resident clinic experience with the appropriate residency program director. 4. Provides direction and leadership to the on-site practice managers. 5. The Administrator maintains clinical, regulatory, and financial expertise; jointly developing strategies with physician leadership to advance care and lead the structured plan to deliver quality and cost-effective care. 6. Utilizes data to develop and present recommendations to stake holders to develop new programs and improve services resulting in better outcomes, increased market share and profitability. 7. Accountability includes capital, physician production and operational budget preparation and maintenance, human resource management, performance improvement, quality management, patient relations, and community outreach. 8. Provides oversight and direction on the allocation and distribution of resources based upon service offering, patient access, acuity, and visits. 9. Accountable for leading practice performance using all system tools available. 10. Collaborates with Human Resources in developing practice specific strategies that promote recruitment, retention, and recognition. 11. Utilizes organizational resources to develop and implement the practice’s educational plan and facilitate the development of staff. 12. Assures that organizational tools used to drive regulatory, reimbursement, risk and safety compliance are consistently used in all practices. 13. Oversees the contract process for the practices, assuring that all documents meet regulatory and organizational requirements. 14. Collaborates with Marketing and the Physician Group leaders to develop appropriate practice materials that foster desired growth of the practices and communication with the community. 15. Provides oversight for the practices’ policies and procedures assuring that the documents are appropriate and maintained in accordance with organizational expectations. 16. Maintains professional associations with peers on a local, state, and national level. 

Position Requirements

Credentials:
Essential:
* Registered Nurse

Education:
Essential:
* Bachelors Degree

Other information:

Education: Bachelor’s Degree required. Master’s Degree preferred. 

Licensure / Certifications: Licensed/certification required if applicable. American Heart Association BLS certification required if applicable. 

Experience: 5 years of leadership experience which includes 3 years of practice management experience in an academic setting required. 

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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