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System Director Radiology Svcs - Radiology Administration

2131 South 17Th Street
Wilmington, NC
Job ID: 1852
Date Posted: Jan 17, 2021

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Job Description

Description

About NHRMC

NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Radiology Administration

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: ENTERSCHED - Please Select Schedule!

Exempt from Overtime: Exempt: Yes

What You'll Do

Summary:

Directs the operations of imaging services, diagnostic radiology, vascular/intervention services, and clerical/support staff. Provides direction for managers, team leaders, technologists, clerical staff and transporters within assigned areas. Develops budgets and establishes appropriate cost controls for assigned areas. Assists in developing, interpreting, and applying hospital policies. Develops long-range plans for facilities, equipment, and personnel as they apply to radiology. Administers recruitment, performance evaluations, corrective action and associated matters in assigned areas. Maintains statistical and financial data reports and other reports, as required. Meets or exceeds customer requirements. Directs the operations of imaging services, diagnostic radiology, neurovascular/intervention services, and clerical/support staff across the NHRMC System including Pender. Provides direction for managers, team leaders, technologists, clerical staff and transporters within assigned areas. Develops budgets and establishes appropriate cost controls for assigned areas. Assists in developing, interpreting, and applying hospital policies. Develops long-range plans for facilities, equipment, and personnel as they apply to radiology. Administers recruitment, performance evaluations, corrective action and associated matters in assigned areas. Maintains statistical and financial data reports and other reports, as required. Meets or exceeds customer requirements.


Responsibilities:

1.Directs all operational aspects of the Department of Radiology within the professional guidelines of NHRMC, hospital patient care, administrative policies, external accrediting and inspecting agencies.The assessment of clinical competency, verification of clinical quality, and clinical outcomes will be the responsibility of each credentialed manager over their respective radiologic modality.

2.Carries out administrative responsibility for assigned areas. Provides support and direction for managers, team leaders, technologists and clerical staff in areas of responsibility.

3.Maximizes technical, clinical and clerical resources through the interviewing/hiring of employee candidates, performance evaluations, corrective action, and coaching/mentoring of subordinate employees, as appropriate.

4.Responsible for and assesses external and internal customer satisfaction through daily rounding, visibility within assigned units, and any other necessary means. Utilizes patient satisfaction, employee satisfaction, and physician satisfaction reports as measurements.

5.Develops and maintains positive relationships with all medical staff.Provides leadership and direction for medical staff in matters relating to Radiology.

6.Recommends strategies for long-range planning in areas of responsibility. Ensures appropriate cost controls to maintain budgetary compliance.

7.Monitors all revenue and expenses for assigned areas throughout fiscal year.Verifies and reconciles budgeted funds.Reports on variances and initiates corrective action.Serves as principal facilitator of budgetary process for Radiology.

8.Monitors market needs and trends, facility referral trends, and suggests strategies to enhance market share. Accountable for increasing business activity in assigned units.

9.Creates reports presenting statistical data collected and makes projections and recommendations to Vice President. Directs the implementation of modifications to data collection processes to assure accuracy of measures.

10.Standardizes practices and systems and works with the Vice President to facilitate system-wide planning for new and replacement equipment. Reviews, approves and refers proposals to maintain efficient and effective information systems.

11.Evaluate radiological services of assigned sections, units or satellites and maintains standards of quality consistent with accreditation standards. Maintains quality control standards for the department to insure optimum patient and employee safety control.

12.Responsible for the development and implementation of policies and procedures within the department and hospital that reflects the department and hospital mission and vision statement.

13.Oversees the manager who monitors radiation and safety practices through out the department.

14.Responsible for coordinating and integrating inter-departmental and intra-departmental services to meet patients needs.

15.Establishes goals and objectives and manages processes to measure, assess, and improve the performance of the department and support services.

16.Develop performance standards to measure individual performance according to specific job descriptions.

17.Evaluates and counsels employees regarding performance, conduct, attendance, and other related matters.

18.Collaborates effectively with technical staff, Radiologists, medical staff, ancillary departments, college instructors and staff.

19.Oversees departmental orientation and in-services training and continuing education with all non-clinical persons in assigned areas, including students. The radiology managers over each modality will complete the above with each clinical staff member.

20.Responsible for assuring that the department is staffed adequately to meet the needs of our patients and community.

21.Responsible for administrative records of personnel and patients as required.

22.Promotes NHRMC’s Standards of performance through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient/customer needs.

Position Requirements

Credentials:

Education:
Essential:
* Bachelor of Science
* Masters Degree

Other information:

Education: Bachelors degree in Business or related field required, Masters Degree required

Licensure / Certifications: none

Experience: Four to seven years of appropriate managerial experience. Functional knowledge and experience in support area. 

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 

Performs other duties as assigned. 

Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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