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HR Associate I - HR Operations

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3151 S. 17Th Street
Wilmington, NC

Date Posted: Dec 29, 2020

Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: NHRMC Business Center A

Department: HR Operations

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: STD HRS - Standard-Exe or Office w flex

Exempt from Overtime: Exempt: No

What You'll Do


Performs a diverse variety of administrative duties using discretion, confidentiality, independent judgment, and senior level clerical skills requiring tact and professionalism in all contacts and highly skilled organizational abilities in handling the flow of work.   


1. Provides assistance and performs duties for the Director of HR Operations to ensure an efficient, responsive and accurate operation, using independent judgment and discretion in various confidential issues.

2. Maintains, coordinates and manages the schedules of the HR Operations Team commitments, and responsibilities.Notifies appropriate parties and resolves conflicts as necessary

3. Supports the activities of the HR Director and meeting support to include, preparing materials, attending the meeting, preparing the minutes and any associated documentation. Maintains all meeting minutes and related documentation in an organized manner to provide a historical record.

4. Answers phone calls for functional area, responds and forwards as appropriate.Maintains accurate and concise written record of each call (electronic or otherwise).Alerts appropriate Management member of emergent and immediate issues and needs.

5. Creates routine correspondence as appropriate and maintain accurate files of the same.

6. Assist HR Operations Team with department projects and initiatives.

7. Communicates effectively and appropriately, in written and verbal form, to a variety of requests from internal and external customers, including all employees, external professionals and others.

8. Prepares Employment Security Commission(ESC) paperwork for HR Business Partners and ensures accurate and timely responses. Ensures all paperwork is entered into Lawson and filed appropriately maintaining accurate in house ESC files.

9. Ensures that all paperwork for Employee Grievances, Disciplinary Processes, Terminations and Exit Interviews are processed accurately and timely.

10. Assists with coordination of annual employee events (i.e., Adopt a Family and Service Awards Banquet).

11. Coordinates coverage for the HR Front Desk.

12. Generates routine and special reports using a variety of computer applications.

13. Responds to internal and external customers appropriately.

14. Sometimes required to work irregular hours, due to the nature of the work and various responsibilities. 

Position Requirements


* General Education Degree

Other information:

Education: Preferred Associates or Bachelor Degree in Business Administration or other related field. HS Diploma or GED required. Continuing education in Human Resources preferred.

Experience: 2 years experience in healthcare or business with preference given for experience in Human Resources or Marketing.

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 

Performs other duties as assigned. 

Individual will possess commensurate combination of education, experience and qualifications. 

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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