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IS ERP-System Administrator - IS Business Applications

3151 S. 17Th Street
Wilmington, NC

Date Posted: Oct 2, 2020

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Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: NHRMC Business Center A

Department: IS Business Applications

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: STD HRS - Standard-Exe or Office w flex

Exempt from Overtime: Exempt: Yes

What You'll Do


The ERP System Administrator is a technical professional responsible for the technical support leadership of the ERP System team, through the installation and implementation of the ERP software. This includes AP, GL, HR, Payroll, Materials and Supply Chain products. This currently includes Lawson 8.0.3 environment on IBM-UNIX AIX platform. The SA provides full-cycle technical management on a variety of Lawson technical products (e.g., Lawson Enterprise Reporting, Lawson Portal, Lawson Handheld Technology, Lawson EDI). Provides hands-on technical design facilitation and troubleshooting technical problems and acts as the key and main resource for the functional super users. Creates and manages technical policies and procedures such as Change Management, Lawson Patch Management, etc. for Management approval. Reports to Manager of Business Applications.


1.Mentors/Develops ERP System Administration team including ERP System Administrator back up and Security Administrator.

2.Facilitates diverse team discussions around requirements, design, implementation and on-going support.

3.Proactively communicates around status, risks, new ideas, in regards to implementation and support.

4.Responsible for, and oversees super user testing of updates/patches, upgrades/modifications to ERP system.

5.Responsible for coordinating the creation and maintenance of ERP system documentation both electronic and hard copy.Develops, documents and maintains procedures for patch loads, data backups, restores, performance tuning and configurations.

6.Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of the ERP system.

7.Participation in and coordination of a 24x7x365 second-level support team.

8.Works with the AIX system administrator to maintain Lawson server and client applications.

9.Maintains relationship with ERP vendors and acts as first point of contact regarding technical and licensing issues.

10.Responsible for securing system resources.This includes password maintenance, new user log-on and setup, file access permissions, and data protection procedures.

11.Responsible for the installation and maintenance of the Apache web server and Tomcat servlet container server (Lawson’s web component).

Position Requirements


* Bachelor of Science

Other information:

Education: Bachelor’s degree in Computer Science, Information Technology, Information Systems, Medical Informatics or other 4-year degree focusing on information systems technology required. Alternate 4 year degrees may be considered provided the applicant has at least 3 years of Oracle or Unix experience.

Experience: Minimum of 5 years professional Information Technology experience .At least two or more of these years working with a large Unix environment (IBM RS/6000 AIX systems preferred) in a high demand-based, service oriented environment. Experience with UNIX shell programming. Knowledge and skills in systems analysis, systems design and information architecture to effectively design and create databases.

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 

Performs other duties as assigned. 

Individual will possess commensurate combination of education, experience and qualifications. 

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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