Performs primary job duties in a positive and friendly manner to convey a caring and responsive attitude to the patients who come for service. Ensures that all accurate information is gathered at time of registration to provide accurate billing to insurance companies. Asks patients for copays, deductibles and coinsurance amounts at time of registration or discharge. Shows a professionalism that is reflective of the hospital’s policies to give the patient satisfaction in the service they are rendered.
1.Ensures that all patients are acknowledged and registered in a timely manner.
2.Ensures that all patient demographic data and all necessary billing information are accurate.
3.Completes all additional required forms properly such as MSP, ABN admission paperwork etc…
4.Obtains necessary signatures and/or legal consent on all forms.
5.Verifies insurance and pre-authorizes care when necessitated by insurance plan and service provided.
6.Accurately notes patient financial file with correct billing information as it is received (billing address, mailing address, subscriber #'s)
7.Maintains department and work station supplies.
8.Completes all logs including the ED log and in-patient log book.
9.Completes task of making copies of charts and organizes them appropriately before shift change.
10.Provides each patient with billing information sheets and explains policy regarding copay and charity care.
11.Collects money as outlined in current Pender Memorial Hospital policies.