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Public Safety Corporal (Armed)

2131 South 17Th Street
Wilmington, NC
Job ID: 21538
Date Posted: May 16, 2024

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Job Description


Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.


About the Job

Location: New Hanover Regional Medical Center

Department: Protective Services

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 12HR ROT - Rotating shifts

Exempt from Overtime: Exempt: No



The team member’s Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understands how to contribute to the health system’s vision of achieving that commitment to patients and families. At Novant Health, people are our business. We treat each other with respect and compassion. We embrace the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration and courage. The team member will use Novant Health’s First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability strategies as appropriate to ensure a safe, remarkable patient experience.

The Public Safety Corporal (Armed) applies the job skills necessary to provide a safe and secure environment for improving the health of our communities. 



Essential Functions

· Conduct: Presents an outstanding professional image and uniform appearance. Complies with the NH Public Safety Standards of Professional Conduct.

· Patrol: Makes high visibility preventive patrols of campus on foot and in vehicles. Investigates suspicious activities and takes appropriate action. Responds to calls for service in accordance with established priorities. Operates patrol vehicles safely and in accordance with Novant Health and Public Safety policies and procedures. Controls pedestrian and vehicular traffic. Assists motorists. Enforces parking regulations in accordance with hospital or facility policies and procedures. Enforces applicable federal, state and local laws; and all Novant Health and hospital or facility policies and procedures. Detects and corrects or reports, fire, safety and other hazardous conditions. Promotes environmental excellence by detecting and reporting environmental conditions. Protects assets and prevents losses. Provides appropriate assistance to medical personnel and other staff members upon request.

· Access Control: Locks and unlocks facilities as scheduled or upon request. Makes security checks of facilities during non-operating hours. Controls patient and visitor traffic in Emergency Department. Responds to security breeches when detected or dispatched.

· Protective Services: Use nonviolent crisis intervention techniques. Physically controls patients when required; assists with physical interventions/patient restraints at the direction of, and under the supervision of appropriate clinical team members. Responds to all non-medical emergencies. When necessary, apprehends criminal violators and detains for arrest by responding law enforcement officers. Provides appropriate assistance to law enforcement officers upon request. Understands and complies with Novant Health Use of Force Continuum.

· Reporting and Investigations: Responds to reports of accidents, crimes and other incidents. Responds to all reports of narcotic discrepancies. Interviews complainants, victims and witnesses. Conducts preliminary investigations. Writes reports.

· May be designated to serve as an Officer in Charge in the Public Safety Sergeant's absence.

All other duties as assigned.


    * Int Assc HC Sec & Safe Cert

    * High School Diploma

    Education equivalent experience:
    * High School or GED Required

    Other information:

    Education: High School or GED Required

    Licensure/Certification: IAHSS Basic and/or Adv Training Certifications within 6 months of hire required. NCPPSB Armed Security Office Registration Permit within 12 months of hire required. NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire required.

    Experience: Heathcare Public Safety/Police experience preferred. 

    Additional Skills/Requirements (required)

    · BLS/CPR within 90 days of hire through employment. Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security Officer Registration Permit in accordance with annual training and qualification standards established by Novant Health. Public contact experience. Satisfactorily completes all required organizational and departmental basic, field, and in-service training courses as well as courses that support our Emergency Management efforts such as decontamination or hazardous materials awareness training . Basic computer skills. Ability to successfully complete generic and department-specific skills validation and competency testing. Ability to accurately receive and transmit information by radio and telephone. Ability to translate observations and information into legible, complete, and accurate reports. No criminal record. Maintains valid driver's license in the state of residence. Maintains compliance with the Novant Health Vehicle Use, Requirements & Guidelines Policy. Immediately notifies Director of Public Safety or Public Safety Manager of any and all charges relating to the operation of a motor vehicle and/or criminal complaint.

    Additional Skills/Requirements (preferred)

    · Security, law enforcement or military experience.

      Other Information

      This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

      It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

      • Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
      • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
      • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

      #JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

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