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Support Associate II - Anatomic & Molecular Pathology

This job posting is no longer active.

2131 South 17Th Street
Wilmington, NC
Job ID: 21517
Date Posted: May 24, 2024

Job Description


Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.


About the Job

Location: New Hanover Regional Medical Center

Department: Anatomic & Molecular Pathology

Full Time Equivalent: FTE: 0.900000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR DAY - Most of shift btwn 7A-3P

Exempt from Overtime: Exempt: No



The Support Associate II- Pathology works under the supervision of the Anatomic Pathology Manager and Pathologists. The associate is responsible for photocopying of pathology reports, distribution of report copies, processing typed correspondence, receiving and placing telephone calls on behalf of the Pathology Department. The associate must possess a working knowledge of the computer keyboard and must be capable of being trained on the pathology computer system. 



1. Answer telephone calls in the department and respond to: (1) request for reports and slides; (2) calls for Pathologists; (3) request for general information. 2. Photocopy, separate and distribute report copies (chart, tumor board, billing and physician copies). 3. Process according to Department policy typed letters, correspondence, minutes and type lab and/or pathology procedures, etc. 4. Interface with Medical Center personnel, physicians, and staff from other facilities relative to pathology report results. 5. File reports slides and blocks. 6. Put together slides, blocks and/or reports for referral to outside agencies plus legal cases as directed. 7. Receive and place telephone calls on behalf of the Pathology Department. 8. Fax pathology reports to medical personnel as they reach “signed out” status. 9. Compile slides and reports that pathologists need for weekly tumor board. 10. Receive and process specimens (blocks, slides) from outside facilities for consultations. 11. Assist other lab and hospital staff with their work process. 12. Send out Pathology specimens (Kidney biopsy, Flow) to other laboratories for testing. 13. Maintain a tracking system in CoPath for send out slides when reports are received and all materials are returned. 14. Maintain the print chutes for autofaxing and autoprinting of Pathology reports. 



* High School Diploma

Other information:

1. Education: High School Graduate/Diploma including clerical training. Completion of Medical Terminology course preferred. 2. Licensure / Certifications: None Required 3. Experience: One-year clerical experience in the medical field requiring heavy typing and transcription. 

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

Performs other duties as assigned.

Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

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