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Cafeteria Assistant II

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2131 South 17Th Street
Wilmington, NC
Job ID: 20700
Date Posted: Apr 5, 2024

Job Description

Description

Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.

About the Job

Location: New Hanover Regional Medical Center

Department: Au Bon Pain

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR ROTATE - Rotating shifts

Exempt from Overtime: Exempt: No

Overview

Summary:

Works under the supervision of the Retail Manager for services to include setup, ordering and stocking of supplies, processing of requisitions, equipment and overall area cleanliness. Responsible for all facets of café to include: preparation and setup of work stations; efficient service to customers; maintenance of work stations during hours of operation; stocking of serving ware, beverage areas and dining areas; cash handling and product accountability. Performs daily cleaning of coffee shop area, equipment and furnishings ensuring compliance with state and county health regulations and HACCP standard.

Responsibilities:

1. Demonstrates a daily commitment to meeting or exceeding the established Standards of Performance. 2. Accounts and maintains orderliness and cleanliness of cafeteria equipment, supplies and storage areas as well as orders and restocks. 3. Maintains a good working relationship with cafeteria customers and accommodates service requests. 4. Assume some cooking responsibilities at the grill, deli/pizza area and innovations station when necessary. 5. Sets up and replenishes food and supplies for cafeteria meal service. 6. Cleans cafeteria equipment, furnishings, and spaces to maintain sanitation standards. 7. Serves/attends to customers courteously and without delay and is immediately available. 8. Operates cash register according to departmental cash procedures, ensuring that all food items are accounted for, rung-up, and cash is collected or items are accurately charged for. 9. Requisitions food and supplies maintaining appropriate stock levels of designated item such as napkins, cups, plastic wares, beverage items, and condiments. 10. Serves menu items using portion control. 11. Properly stores, labels, and dates all food products. 12. Posts menu board items and prices prior to meal service times. 13. Maintains cleanliness and orderliness of designated areas such as register stands, beverage, and condiment areas, dining areas, service line areas, and keeping area free of debris. 14. Handles cash and related duties according to departmental policies and procedures. 15. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.) 16. Effectively demonstrates the mission, vision, and values of the medical center on a daily basis. 17. Performs other duties as assigned.

Qualifications

Credentials:

Nonessential:
* Drivers License Class C

Education:

Nonessential:
* General Education Degree

Other information:

1. Education: High school diploma or equivalent preferred. 1. Licensure / Certifications: Serv Safe Certification preferred. 2. Experience: One year’s experience in hospitality preferred.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

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