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Gift Shop Sales Associate - part time

2131 South 17Th Street
Wilmington, NC
Job ID: 20168
Date Posted: Apr 11, 2024

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Job Description


Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.


About the Job - #EntryLevel - This is a PRN (work as needed), entry-level position

Location: New Hanover Regional Medical Center

Department: Gift Shops – 17th St

Full Time Equivalent: part-time

Work Type: 1 to 31 Hours Pay Period

Work Schedule: MIXED HRS - Varied length shfts-Day-Eve-Nt

Exempt from Overtime: Exempt: No



Works under the supervision of the Operations Manager, Gift Shops and Coordinators assisting in daily retail functions of the Gift Shops. Assists customers with a variety of transactions through a seamless and friendly experience.



1. Greets and welcomes customers. Provides excellent service by anticipating the customer needs, demonstrating compassion and care in all interactions. 

2. Assists customers with purchases, including deliveries of flowers and merchandise to patients. 

3. Ensures an accurate, timely and friendly checkout. 

4. Restocks, accurately prices and maintains merchandise. Notifies Inventory Coordinator of low-stock items as needed. 

5. Maintains all organizational, cleanliness, and recovery standards for the stores. 

6. Assists with security of the gift shops. 

7. Supports opening and closing of stores when needed. 

8. Balances registers at the end of shift. 

9. Assists with training and supervision of volunteers within the shops. 

10. Effectively demonstrates the mission, vision, and values of the medical center on a daily basis. 

11. Performs other duties as assigned.


  • Education: High School or equivalent. 
  • Licensure/Certifications: none. 
  • Experience: Retail knowledge preferred. Balancing cash drawer required.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

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