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Case Manager - CAP Services

This job posting is no longer active.

5301 Wrightsville Avenue
Wilmington, NC
Job ID: 20094
Date Posted: May 6, 2024

Job Description

Description

Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.

 

About the Job

Location: NHRMC Orthopedic Hospital

Department: CAP Services

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: STD HRS - Standard-Exe or Office w flex

Exempt from Overtime: Exempt: Yes

Overview

Summary:
The CAP SW CM works under the direction of the Manager to provide on-going case management with the purpose or promoting the health safety and well being of the clients served. Collaborates with client, family, physician, care providers to organize, coordinate and monitor the provision of cost–effective, quality healthcare services and resources needed to maintain the client in the community environment and to promote optimal outcomes. Facilitates compliance with regulatory requirements and organizational performance standards with all internal and external customers.

 

Responsibilities:
1. Applies strong psychosocial knowledge skills to facilitate a developmentally appropriate client psychosocial and support system assessment.
2. Develops an appropriate plan of care for the clients that meets their health, safety and well-being, while staying within the budget requirements of the program
3. Coordinates ongoing case management activities that support the client in their efforts to remain at home and receive their health care services, and meet the program case management requirements
4. Collaborates with the CAP team to design and implement actions/interventions for the department/program specific outcomes
5. Demonstrates strong leadership and communication skills that are effective in working with a variety of persons, including the client, family, care providers, co-workers, physicians and community agencies
6. Facilitates utilization management processes in a timely manner to assure cost effective services are provided to each client at the appropriate level of care
7. Acts as a psychosocial and family systems educational resource for clients, families and co-workers
8. Organizes and performs work responsibilities effectively and efficiently, and maintains and adjust schedule to enhance client care and team performance.

Qualifications

Credentials:
Essential:
* Drivers License Class C

Education:
Essential:
* Bachelor of Science

Other information:
1. Education: BSW or BA Degree from an accredited school of social work.
2. Licensure / Certifications: A valid driver’s license required. SW preferred.
3. Experience: A minimum of two (2) years experience in a diversified social work service agency or department including experience in individual, group, and family therapy. CAP Case management experience preferred. Must be computer literate with working knowledge of Word software. Basic knowledge of Medicaid and reimbursement concepts.
Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

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