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Nurse Manager - Medicine II

2131 South 17Th Street
Wilmington, NC
Job ID: 18487
Date Posted: Jan 5, 2024

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Job Description

Description

Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.


About the Job

Location: New Hanover Regional Medical Center

Department: Medicine II

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: STD HRS - Standard-Exe or Office w flex

Exempt from Overtime: Exempt: Yes

Overview

Summary:
The Nursing Unit Manager works under the supervision of the service line Director. The Manager has 24-hour accountability for patient care provided on the nursing unit and unit operations. The Manager maintains current clinical skills and is competent to support the delivery of care. This position is accountable for staffing, scheduling, managing unit operations, fiscal management and human resource management. The manager will provide input into strategic planning and budget development. The Manager is responsible for customer service excellence. The Manager is responsible for patient outcomes based on best practices and research for patient’s age neonate through geriatric that is appropriate for their developmental stage.


Responsibilities:
1. Responsible for the daily operations, ensuring that policies, practices, procedures and standards of performance are followed.
2. Develops departmental staffing schedules, to provide staffing to meet patient care requirements and operational requirements.
3. Responsible for staff education, including clinical competence, compliance and organizational initiatives.
4. Leads patient care conferences, and participates in planning effective care to meet patient’s goals for transfer/discharge. Completes daily rounds with staff and patients, regular participation in physician rounds. Daily responsibility for throughput challenges and the appropriate placement of patients.
5. Develops staff using coaching for success principles, annual performance assessment, staff education assessment and facilitates staff attendance for continuing education. Manager will be responsible for all staff performance appraisal interviews with goal setting during annual performance appraisal and a review of goals at mid-year.
6. May perform moderate or waived point of care testing per CLIA guidelines.
7. Assesses external and internal customer satisfaction through daily rounding, visibility within the unit and utilizing patient satisfaction, employee satisfaction and physician satisfaction reports as a measurement.
8. Supports shared governance principles, participates on unit governance councils and supports staff attendance to shared governance councils including Nursing Congress.
9. Implements the principles of coaching for success, provide staff recognition and create an environment to retain and facilitate staff development.
10. Maintains clinical expertise and competence in their area of responsibility. Provides patient care at regular intervals to maintain clinical skills
11. Maintains current knowledge of management theories and annually attends leadership education classes.
12. Communicates and shares information with staff in monthly staff meetings, shared governance format, other communication mediums and daily rounding.
13. Utilizes the PDSA process and best practice research in planning the Performance Improvement goals for the unit.

Qualifications

Credentials:
Essential:
* Registered Nurse

Education:
Essential:
* Bachelor of Science

Other information:
Experience: Five years experience as an RN and two years management experience. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

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