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Registration Clerk

507 E Freemont St
Burgaw, NC
Job ID: 17118
Date Posted: Oct 2, 2023

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Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: Pender Memorial Hospital

Department: Patient Registration

Full Time Equivalent: FTE: 0.100000

Work Type: 1 to 31 Hours Pay Period

Work Schedule: PRN ROTATE - PRN-Rotating shifts

Exempt from Overtime: Exempt: No

What You'll Do


Performs primary job duties in a positive and friendly manner to convey a caring and responsive attitude to the patients who come for service. Ensures that all accurate information is gathered at time of registration to provide accurate billing to insurance companies. Asks patients for copays, deductibles and coinsurance amounts at time of registration or discharge. Shows a professionalism that is reflective of the hospital’s policies to give the patient satisfaction in the service they are rendered.


1.Ensures that all patients are acknowledged and registered in a timely manner.

2.Ensures that all patient demographic data and all necessary billing information are accurate.

3.Completes all additional required forms properly such as MSP, ABN admission paperwork etc…

4.Obtains necessary signatures and/or legal consent on all forms.

5.Verifies insurance and pre-authorizes care when necessitated by insurance plan and service provided.

6.Accurately notes patient financial file with correct billing information as it is received (billing address, mailing address, subscriber #'s)

7.Maintains department and work station supplies.

8.Completes all logs including the ED log and in-patient log book.

9.Completes task of making copies of charts and organizes them appropriately before shift change.

10.Provides each patient with billing information sheets and explains policy regarding copay and charity care.

11.Collects money as outlined in current Pender Memorial Hospital policies.

Position Requirements


* General Education Degree

Other information:

Experience:Previous medical office or hospital experience preferred.Working knowledge of hospital operations and medical billing preferred.

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

Performs other duties as assigned.

Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve.
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek.
  • Forbes America’s Best Large Employers 2018 and 2019- Link
  • Becker’s 150 Top Places to Work in Healthcare- Link
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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