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Social Worker - Case Manager

This job posting is no longer active.

2131 South 17Th Street
Wilmington, NC
Job ID: 16245
Date Posted: Apr 16, 2024

Job Description


Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.


About the Job

Location: New Hanover Regional Medical Center

Department: Case Management

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR DAY - Most of shift btwn 7A-3P

Exempt from Overtime: Exempt: Yes



Works under the direction of the Manager of Case Management. Works to insure the establishment of a home support system or alternative living placement plan which is realistic in relation to the patient’s present circumstances and facilitate positive outcomes in collaboration with the healthcare interdisciplinary team and available community resources with a focus on enhancing the capacity of people to address their own needs. Provides support and crisis intervention for patients and significant others in relation to such issues as domestic violence, advanced care planning, adoption, financial resourcing.



1.Utilizes strong psychosocial skills to facilitate developmentally appropriate patient assessment, plan of care, interventions, and evaluation processes.

2.Performs psychosocial assessment as needed.

3.Provides counseling, support and crisis intervention for patients and significant others, coping with difficult situations including intervention for abuse, neglect and domestic violence involving patients and families.

4.Facilitates the adoptive process and release of children taken into custody.

5.Assesses the need for guardianship and facilitates the guardianship process.

6.Assists with the commitment process including transportation of patients to out of area facilities.

7.Acts as Hospital Liaison to the Department of Social Services for protective service cases.

8.Facilitates/Assists patients/families with advanced directive planning to assure that “Advance Directive” & “Health Care Power of Attorney” forms have been filled out correctly and notarized.

9.Utilizes complex decision-making and solving skills that facilitate developmentally appropriate patient outcomes.

10.Assesses the patient’s financial needs and facilitates connecting them with community resources available.

11.Acts as an advocate for the patient to ensure their needs are met and their rights are protected.

12.Assists with establishing a home support system or alternative living placement plan, which is realistic in relation to the patient’s present and potential function, emotional, and developmental capabilities and is attainable in relation to the human, equipment, and community resources available (ie. Homeless, lack of family support, etc).



* Bachelor of Science

Other information:

Education: Bachelors Degree in Social Work or related Human Services Field.

Licensure / Certifications: North Carolina Social Work Certification preferred. American Heart Association BLS required.

Experience: Minimum of 2 years experience in a health care setting.

 Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

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