Department: UNC Affiliation Admin
Full Time Equivalent: FTE: 1.000000
Work Type: 64 to 80 Hours Pay Period
Work Schedule: STD HRS - Standard-Exe or Office w flex
Exempt from Overtime: Exempt: Yes
The Program Coordinator works under the supervision of the Program Director and is responsible for the day to day operations of the Residency Program. Serves as a liaison between the Program Director and other affiliated departments and agencies. Facilitates recruitment, accreditation, credentialing and other regulatory requirements. Provides leadership and management of administrative staff members within the residency program.
1. Assists the Program Director in the management and direction of the residency training program. Oversees and coordinates resident, faculty, and rotational evaluations. Compiles necessary data and completes regulatory reports, annual surveys and program updates as required by ACGME and other various agencies. 2. Coordinates educational activities that supports the program’s curriculum. 3. Provides guidance to residents on GME policies and non-clinical aspects of the program. 4. Establishes and disseminates annual rotations, clinic and call schedules. 5. Coordinates accreditation activities including ACGME site visits, Annual Program Evaluations, etc. 6. Ensures GME policies and procedures are enforced and program policies and procedures are compliant and enforced. 7. Assists the Program Director and Faculty in planning, developing and implementing resident quality improvement projects. 8. Communicate with GME colleagues on a regular basis or as needed. 9. Interpret ACGME requirements, GME policies and procedures and other policies as applicable and develop program policies and procedures based on external requirements. 10. Ensure residents submit case/procedure log data in appropriate data systems as required by the RRC. 11. Manage confidential and critical data, issues and communications. 12. Respond to resident concerns and consult with GME Department as necessary 13. Maintains Residency Management software to confirm procedure certifications, track scholarly activity, document licensure and verify passage of required medical examinations by specialty boards. 14. Collaborates with Clinic Managers to schedule patient care sessions for all physicians, adhering to regulations established for residency training sites. Maintains all electronic resources used to assign physician roles and responsibilities. Maintains on call schedule for hospital wide access. 15. Monitors proper documentation of resident duty hours to ensure ACGME compliance and safety standards. Administers resident schedules that meet these requirements. 16. Assists in preparation and administration of department forecast. Monitors program expenditures and physician CME spending. Completes check requests for physician payments within NHRMC guidelines. 17. Participates in the screening and selection of residency candidates. Manages all aspects of the applicant interview process. Directs the program recruitment efforts, maintains accurate website, develops marketing materials, represents and promotes the program at state and national events. 18. Supervises day to day activities of administrative staff, provides proper training, prioritizes and assigns work, evaluates performance, approves schedules. Makes staffing recommendations to Program Director as appropriate. 19. Demonstrates standard of performance (ownership, teamwork communication, compassion) that support patient satisfaction and principles of service excellence. 20. Performs other duties as assigned.
* Bachelors Degree
1. Education: Bachelor or Associate degree preferred OR equivalent experience in a Graduate Medical Education (GME) setting. 2. Licensure / Certifications: None required. Additional training as Certified Training Administrator of Graduate Medical Education (C-TAGME) desirable. Notary Public desirable. 3. Experience: A minimum of four years of management experience, preference given to experience in GME/medical education