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Case Manager-BHH - Behavioral Health - Admin

This job posting is no longer active.

5301 Wrightsville Avenue
Wilmington, NC
Job ID: 15259
Date Posted: May 29, 2023

Job Description

Description

About NHRMC

NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Behavioral Health - Admin

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: ENTERSCHED - Please Select Schedule!

Exempt from Overtime: Exempt: Yes

What You'll Do

Summary:

Works under the supervision of the Behavioral Health Administrator and is primarily responsible for the completion of the utilization review process and completing initial and concurrent reviews with third party payers.Additional responsibilities include:monitoring the progress of treatment goal achievement; liaison between payer, patient, family, physician and team members to coordinate and integrate services; assists with the discharge/dispositional needs of the patient; acts as a clinical/educational resource for third party payers, patients, families, treatment team members and community agencies involved in the scope of the clinical services provided by the Behavioral Health Hospital


Responsibilities:

1.Monitors the development and goal achievement of an individualized plan of care.

2.Identifies, secures, and coordinates the services and resources to implement the patient’s plan of care.

3.Identifies/investigates potential sources of reimbursement, making referrals to the appropriate Medical Center department or community agency.

4.Interacts with Insurance companies, Third Party Payers, LME and others in order to facilitate insurance approval.

5.Provides documentation to reflect patient/family assessment of plan of care, teaching, discharge planning and reimbursement/third party payer status.

6.Completes all necessary utilization review processes in a timely fashion.

7.Acts as a clinical/educational resource for patients, families and team members and third party payers.

8.Organizes and performs work responsibilities effectively and efficiently.

Position Requirements

Credentials:
Essential:
* Registered Nurse

Education:
Essential:
* Associate Degree

Other information:

Experience: Minimum of 3 years experience as an RN required with 1 year preferable in Psychiatric Nursing. Demonstrated knowledge of case management, and experience with third party payers preferred.

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

Performs other duties as assigned.

Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve.
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek.
  • Forbes America’s Best Large Employers 2018 and 2019- Link
  • Becker’s 150 Top Places to Work in Healthcare- Link
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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