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Care Associate - Inpatient Boarding

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2131 South 17Th Street
Wilmington, NC
Job ID: 13936
Date Posted: Mar 27, 2023

Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Inpatient Boarding

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR NIGHT - Most of shift btwn 11P-7A

Exempt from Overtime: Exempt: No

What You'll Do


The Care Associate provides and documents assistance to patients with activities of daily living, comfort measures, and maintains a safe and clean environment under the direction and supervision of a Registered Nurse. 


Maintains patient confidentiality at all times. • Immediately notifies nurse of changes in patient's condition or behavior. • Immediately notifies nurse of vital signs and finger stick blood glucoses outside of normal ranges. • Assists patients with hand hygiene and personal care by obtaining and setting up bath supplies, obtaining linens, and providing clean gown. Assists patients with comfort measures by providing additional blankets and pillows, straightening bed sheets, fluffing pillows, and adjusting room temperature. Makes unoccupied bed. • Keeps patient rooms clean and neat by gathering supplies and stocking rooms, tidying room clutter, emptying trash, and removing dirty linen. • Assists with patient's nutritional needs by preparing patients for mealtime by passing trays and picking up trays. April 28, 2022 Version: 3 Page 3 of 6 • Assists with patient's elimination needs by bringing bedpan/urinal and assisting to bathroom. • Adheres to safety measures: Uses side rails as needed, keeps call bell close to patient, employs infection prevention measures (handwashing, posted isolation precautions, universal precautions). Utilizes safety devices and good body mechanics to avoid injury to patient or self. Employs emergency restraint removal when needed. Initiate, maintain, and verify bed alarms. Assists with patient mobilization as directed by nurse. Cleans equipment according to policy and returns it to appropriate area and unit. Maintains cleanliness in patient room, utility room, and desk area. Keeps hallways clear of equipment. Participates in hourly rounding. • Obtains and records vital signs using electronic equipment: temperature (oral and axillary), pulse, respirations, blood pressure, pulse oximetry. Obtains capillary blood glucose readings using point of care testing device. Measures height and weight (stand-up scales/bed scales). • Assists in admission, discharge, and transfer process: Gathers and labels patient belongings for transfer or discharge and accompanies patient when indicated. Orients patient/family in use of call bell, lights, phone, emergency call bell, and television. Provisions bedside tablets for patient use. • Documents accurately and timely in the medical record. • Teamwork: Develops and maintains positive relationships with team members/internal customers. Consistently demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers. Offers assistance to others when time is available. Assists with resolving conflict by using chain of command, as appropriate. Accepts responsibility for actions and responds positively upon feedback from others. Other duties as assigned.

Position Requirements


* High School Diploma

Education equivalent experience:
* High School or GED

Other information:

Additional Skills/Requirements (required) • Upon completion of the Novant Health sponsored training program, the Care Associate works within the guidelines of nursing and Novant Health policies and procedures. • Must exhibit strong communication skills; ability to write effectively; effective computer skills, and strong customer service skills. Additional Skills/Requirements (preferred) • Basic computer skills for documentation. • Medical Unit Receptionist (MUR) and Safety Attendant duties may be assigned as determined by unit leaders and unit needs. If needed in the MUR role, the Care Associate must be able to perform the MUR skills as indicated in the MUR job description. If needed in the Safety attendant role, the Care Associate must complete appropriate training and be able to perform the Safety Attendant skills as indicated in the Safety Attendant job description.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve. 
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek. 
  • Forbes America’s Best Large Employers 2018 and 2019Link 
  • Becker’s 150 Top Places to Work in HealthcareLink 
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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