Works in collaboration with the providers to assess, plan, provide exemplary patient care and implement a plan of care. Orders, interprets and records results of clinical tests and reports results to physicians.
Responsibility I: NHRMC Standards of Performance • Ownership – responsible for all outcomes of efforts and actions • Teamwork – demonstrates a willingness to assist co-workers and to accept additional assignments as requested to support the department efficiently • Communication – acknowledge patients and co-workers, listen attentively while maintaining eye contact and speaking to them directly and respectfully • Compassion – Be an advocate for patients, families and teammates. Show them you care and always follow up.
Responsibility II: Patient Care • Assumes overall responsibility for patient flow within the office setting • Obtains all outside medical records and tests results from referring physician • Review patient schedule with physician and plan for clinical day • Clean treatment rooms and ensure that proper supplies are stocked and available • Escort patient to treatment room and perform basic routine testing • Inform patients of results of testing and ongoing treatment plan after review with physician • Answer / triage all clinical issues as deemed appropriate by the physician • Ensures that patients have follow up testing and appointment with physician • Develops a working relationship with referring physicians.
Responsibility III: Clinical • Recording patient interview, history and chief complaint • Ability to obtain an accurate set of vitals • Ability to perform routine EKG and document accordingly • Strong working knowledge of current medications, dosing information and prescribing requirements • Prepares and administers medications, vaccines and treatments with knowledge of purpose and adverse effects of nursing care provided • Ability to comfortably administer respiratory therapies, i.e. nebulizer treatments • Change dressings, applying bandages, removing sutures and other first aid procedures. • Phlebotomy and collection of specimens • Providing patient education with regards to office policies, medications, management of diseased, home treatments and special diets • Assisting the physician with exams and minor office surgery • Maintaining supplies, equipment, stocking and sterilizing instruments • Recording accurate refrigerator temperature logs daily, as well as spore testing on Autoclave’s • Disposing of biohazard waste according to OSHA standards • Performing accurate, legal, and ethical documentation at all times • Maintains compliancy within regulatory agencies such as HIPAA, OSHA, DNV and CLIA if applicable Responsibility IV: Accountability of Patient Care • Ensures that patients have all information and questions answered about their health and treatments received, to include future treatment plans • Completes all documentation for observation, planning and evaluation of care provided to patients • Assumes responsibility for tracking patient through radiology, laboratory and all other referrals • Assists physician with History and Physical • Logs and tracks outbound patient referrals to be reported to Manager • Works with pharmacies and insurance companies on prior authorizations as needed • Responsible for inventory of all sample medications, perform monthly inventory on expired medications, reports and disposes of accordingly
Responsibility IV: General Practice Duties • Must maintain a current state license, including CPR • Must have physical exam and annual TB skin testing • Provide telephone coverage / daily patient call backs • Assist front office staff with filing and other clerical needs. • PHI – refrain from discussing Patient Health Information in public in accordance with HIPAA guidelines and policies • Ability and flexibility to cover various medical offices when needed • Adheres to departmental dress codes as observed by director and wears picture identification badge, 100% of the time • Maintains continuing education requirements as required.