Patient Acess Technician - NH Internal Medicine Wilm
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1725 New Hanover Medical Park
Job ID: 13028
Date Posted: Feb 20, 2023
NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.
About the Job
Location: NHRMC Clinics
Department: NH Internal Medicine Wilm
Full Time Equivalent: FTE: 1.0
Work Type: 64 to 80 Hours Pay Period
Work Schedule: 8HR DAY
Exempt from Overtime: Exempt: No
What You'll Do
The PCT works under the direction of the Nurse Manager and under the direct supervision of the Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide 1 or a Nurse Aide II, to provide patient care within their scope of practice. The patient care activities are individualized for each patient population. The PCT provides clerical activities that include transcribing, communicating and maintaining written information. They communicate verbal information accurately and courteously and provide assistance to customers and team members. The PCT is also responsible for completing a variety of department specific tasks to assist with optimal department safety and functioning.
1. Competently performs a variety of patient care activities to meet the daily personal needs and comfort of the patient. Performs Nurse Aide skills with in their scope of practice. 2. Accurately transcribes and processes provider orders and written information accurately in accordance to the Medical Center’s policies. 3. Appropriately communicates information in accordance with hospital policies and procedures. 4. Organizes, prioritizes, and performs work effectively and efficiently. 5. Facilitates the flow of patients throughout the Medical Center by accurately transferring and discharging patients in the appropriate systems in a timely manner. 6. Maintains and adjusts schedule to enhance team performance 7. Demonstrates a daily commitment to the values of the department 8. Demonstrates positive interpersonal relations in dealing with all members of the team and customers. 9. Maintains and promotes customer satisfaction. 10. Performs moderate or waived point of care testing per CLIA guidelines.
* Cert Nursing Asst I
* General Education Degree
Experience: Experience preferred. Prefer knowledge/experience with medical terminology. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. Performs other duties as assigned. Individual will possess commensurate combination of education, experience and qualifications.
This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.
- Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve.
- Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek.
- Forbes America’s Best Large Employers 2018 and 2019- Link
- Becker’s 150 Top Places to Work in Healthcare- Link
- Healthgrades Outstanding Patient Experience
Consider a career at NHRMC and become part of this award winning team!