The ERP System Administrator is a technical professional responsible for the technical support leadership of the ERP System team, through the installation and implementation of the ERP software. This includes AP, GL, HR, Payroll, Materials and Supply Chain products. This currently includes Lawson 8.0.3 environment on IBM-UNIX AIX platform. The SA provides full-cycle technical management on a variety of Lawson technical products (e.g., Lawson Enterprise Reporting, Lawson Portal, Lawson Handheld Technology, Lawson EDI). Provides hands-on technical design facilitation and troubleshooting technical problems and acts as the key and main resource for the functional super users. Creates and manages technical policies and procedures such as Change Management, Lawson Patch Management, etc. for Management approval. Reports to Manager of Business Applications.
1.Mentors/Develops ERP System Administration team including ERP System Administrator back up and Security Administrator.
2.Facilitates diverse team discussions around requirements, design, implementation and on-going support.
3.Proactively communicates around status, risks, new ideas, in regards to implementation and support.
4.Responsible for, and oversees super user testing of updates/patches, upgrades/modifications to ERP system.
5.Responsible for coordinating the creation and maintenance of ERP system documentation both electronic and hard copy.Develops, documents and maintains procedures for patch loads, data backups, restores, performance tuning and configurations.
6.Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of the ERP system.
7.Participation in and coordination of a 24x7x365 second-level support team.
8.Works with the AIX system administrator to maintain Lawson server and client applications.
9.Maintains relationship with ERP vendors and acts as first point of contact regarding technical and licensing issues.
10.Responsible for securing system resources.This includes password maintenance, new user log-on and setup, file access permissions, and data protection procedures.
11.Responsible for the installation and maintenance of the Apache web server and Tomcat servlet container server (Lawson’s web component).