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Patient Accounts Tech - Admin

7864 Us Highway 117 South
Rocky Point, NC
Job ID: 12871
Date Posted: Jan 13, 2023

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Job Description



NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: NHRMC Home Care

Department: HC - Admin

Full Time Equivalent: Fulltime

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR DAY - Most of shift btwn 7A-3P

Exempt from Overtime: Exempt: No

What You'll Do

The Patient Account Representative is responsible for the accurate billing and timely completion and submission of Medicare, Medicaid, private payer and patient billing, and accounts receivable tracking and follow-up.

1. Accurately enters patient billing data and supply charges into the information system.
2. Verifies charge codes selected/entered by discipline for service rendered are appropriate for the payer source.
3. Accurately processes and bills Medicare, Medicaid, private payer and patient claims in accordance with payer requirements and organization policy.
4. Assists in the preparation of monthly billing and accounts receivable reports.
5. Maintains accurate Medicare and Medicaid billing analysis reports.
6. Maintains accurate billing and accounts receivable records.
7. Reviews notifications for payments, overpayments and denials that require follow-up.
8. Prepares Medicare, Medicaid, private payer and patient remittances for data entry.
9. Responsible for working Accounts Receivable Report on a daily basis to ensure timely collection of payment from all payer sources. This may include checking claim status via payer source website, calls to payer source, resubmission of the claims(s), and or submission of medical records.
10. Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting the billing manager of seriously overdue accounts.
11. Establishes and maintains positive working relationships with patients, payers, and other customers.
12. Maintains the confidentiality of patient and organization information at all times.

Position Requirements

* Drivers License Class C
* Cert Patient Accounts Tech

* General Education Degree

Other information:
1. Education: High School graduate or equivalent; Associate Degree Preferred
2. Licensure/Certificate: Certified Patient Accounting Technician (CPAT) certification from AAHAM preferred.
3. Experience: Two years experience in health care data entry and billing preferred.
Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

  • Member Top 100 Hospitals – In 2016 NHRMC was recognized as a Top 100 Hospital demonstrating significant investment and financial sustainability for the communities we serve.
  • Newsweek's 2020 list of Best Maternity Care Hospitals - NHRMC Betty H. Cameron Women's & Children's Hospital was named as a Best Maternity Care Hospital by Newsweek.
  • Forbes America’s Best Large Employers 2018 and 2019- Link
  • Becker’s 150 Top Places to Work in Healthcare- Link
  • Healthgrades Outstanding Patient Experience

Consider a career at NHRMC and become part of this award winning team!

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