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Health Information Management System Analyst

3151 S. 17Th Street
Wilmington, NC
Job ID: 12794
Date Posted: Jan 12, 2023

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Job Description

Description

About NHRMC

NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job - This position will work rotating holidays

Location: NHRMC Business Center A

Department: Health Information Management

Full Time Equivalent: full-time

Work Type: 64 to 80 Hours Pay Period

Work Schedule: Monday - Friday, 8:00am - 4:30pm or 8:30am - 5:00pm

Exempt from Overtime: Exempt: Yes

What You'll Do

Summary:

The Health Information Management Systems Analyst reports to the Manager of Health Information Management and works under the daily supervision of the HIM Systems Administrator. The HIM Systems analyst will be primarily responsible for operational functions/operations of the Health Information Management systems and the electronic medical record. The HIM Systems Analyst will support the HIM Systems Administrator with assigned duties as well as assist as needed/requested or assigned. HIM Systems Analyst will ensure the integrity and effective utilization of Health Information Management applications/ systems and electronic medical record This position will be proactive in identifying manual or labor-intensive functions that can be more efficiently performed through the application of technologies. This position will also coordinate and/or participate in testing of other new applications and/or upgrades to existing systems.


Responsibilities:

1.Responsible for the day-to-day operations of Health Information systems (Electronic medical record etc.) to include workflow management, monitoring of interface, provider and requester queues, print/fax server maintenance, and security and archiving for both internal and external customers. Validates interfaces to ensure receipt of clinical information from various systems into the electronic medical records. Responsible for functional systems operations to include training, support, and troubleshooting, and working queues as assigned within HIM applications/systems.

2.Monitors and corrects Health Information Management systems for errors. Works COLD Feeds/interfaces queues from NHRMC systems into NHRMC Electronic Medical Record and troubleshoots any issues or workflow/work queue issues. Monitors and troubleshoots all relevant Health Information Management systems associated with the Electronic Medical Record

3.Responsible for maintaining EPIC provider SER records, Provider not in system, MyChart HIM related build, issues including but not limited to customer support/training, proxy monitoring/access.

4.Responsible for assistance with system build as needed, system maintenance and integrity of the medical records created and stored in the system.

5.Utilization of electronic forms building system to design, build and update electronic forms. Responsible to for inventory/revisions of any paper forms or E-Forms for New Hanover Regional Medical Center and affiliates (Pender, Home Care, Physician Practices etc.).Reviewing inventory of forms to create viable indexing for efficient operations.

6.Maintains the integrity of the Document Master of paper forms and electronic templates/forms for consistency, end user support for reference and historical resource. Responsible for Document Master file updates and maintenance.

7.Works in conjunction with Information Services in development, implementation, troubleshooting, system upgrades and maintenance to ensure maximum performance of Heath Information Management systems and related systems.

8.CareLink user accounts/training and communication set up and duties as assigned with growth of HIM systems in relation to the electronic medical record. Performing security audits as directed as well as updating users (CareLink for example)

9.Performs internal audits for quality of EMR documentation as requested

Other duties as assigned to support the HIM Systems Administrator or the HIM Department as well as functions/responsibilities for an accurate electronic medical record.

Position Requirements

Credentials:
Drivers License Class C

Education:
Associate Degree

Other information:

Education: Associate Degree in Health Information Management or Information Technology/Systems with at least 2 years of direct or related work experience, Or bachelor’s degree with 1-year experience of direct or related work experience.

Licensure / Certifications: Valid NC driver's license is required. RHIT or RHIA certification is preferred. Must be insurable and bondable, if requested. Driving record will be verified. Must attend initial Defensive Driving Class offered by the Medical Center and maintain Defensive Driving Certification via examination annually thereafter. Prefer experience with Electronic Medical Record

Experience: 2 years of direct or related work experience, OR bachelor’s degree with 1-year experience of direct or related work experience. Experience working in HIM field to include knowledge of electronic medical record. Advanced computer skills of systems analysis, systems design, and the ability to design, create and maintain databases/tables. Preference to candidate with knowledge of Electronic Medical Record (Epic, Hyland OnBase, Bottomline Technologies, Dictation Voice systems, and Sequel, Crystal reporting and Microsoft products (Word, Excel, Access, and PowerPoint).

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. Performs other duties as assigned.

Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

Consider a career at NHRMC and become part of this award winning team!

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