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NICS RN

This job posting is no longer active.

2131 South 17Th Street
Wilmington, NC
Job ID: 12257
Date Posted: Jan 9, 2023

Job Description

Description

About NHRMC

NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Hospitalist Physicians

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 8HR ROTATE - Rotating shifts

Exempt from Overtime: Exempt: No

What You'll Do

Summary:

The team member’s Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understands how to contribute to the health system’s vision of achieving that commitment to patients and families. At Novant Health, people are our business. We treat each other with respect and compassion. We embrace the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration and courage. The team member will use Novant Health’s First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability strategies as appropriate to ensure a safe, remarkable patient experience.

NHICS RN Clinical Coordinator assumes corporate wide responsibilities through direct and indirect patient/family contact, collaborates with the NHICS initiatives to implement and improve both quality and outcomes. To support administrators, medical staff, directors, managers, and others in the access, use, distribution and analysis of data for Clinical Improvement activities and help to identify opportunities for improvements in the delivery of care. Manage quality and process improvement activities in coordination with facility services and personnel.

Responsibilities:

Essential Functions • Quality Improvement: Actively participate on committees as needed/requested (i.e. Performance Improvement Teams). Schedule and assist with committee and sub-committee preparation. • Data Analysis: Identify, develop, implement, and evaluate data collection processes and measurement methodologies for organizational improvement activities. Assist with data analysis and report creation to support the activities within the department. Assists in interpretation of data and application of information for improvements. Prepare written reports outlining conclusions and recommendations for improvement. Audit medical records and monitor performance measures for health care risk management, sentinel events and trends. • Performance Improvement: Coach and assist frontline staff and leaders regarding performance improvement. Identify barriers, gaps in services and problem-solves solutions to achieve stated goals. Ensure successful implementation and continuous monitoring of performance improvement initiatives. • Communication: Creates an environment that supports and respects diversity. • Business Acumen: Is innovative and thinks out of the box. Shows initiative through creative solutions. Displays interest and willingness to try new things. Monitors clinical and other quality measures on a monthly basis. Responds to customers in a timely manner. • Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Model our people credo through a passion to care for each other, our patients and our communities. • Team Member Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens. Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities.

All other duties as assigned.

Position Requirements

Credentials:
Essential:
* Registered Nurse

Education:
Essential:
* Bachelors Degree

Education equivalent experience:
Essential:
* BSN Preferred

Other information:

Education: 4 Year / Bachelors Degree Required. BSN Preferred. Specific coursework in quality improvement, continuous improvement theory, operational analysis, or other quantitative evaluation methodology, preferred.

Experience: Minimum of three years of experience in an acute health care or medical setting required.

Licensure/Certification: RN licensure in appropriate state required.

Additional Skills/Requirements (required) • Knowledge of data collection and analysis, navigation of hospital computer systems, problem solving, decision making, effective communication and conflict management skills. • Good knowledge of chart abstraction processes. Good understanding of patient identification processes and components in patient management. Good knowledge of nursing documentation practices and resource tools. • Understanding of process/quality improvement methodologies, health care statistics, and data collection and reporting. Demonstrates clinical expertise to effectively facilitate evaluation of quality care and possesses advanced skills in data management as well as the ability to collect, analyze and present data to groups and individuals. • Detail and process oriented with focus on efficiency. • Ability to multi-task, prioritize, and effectively adapt to a fast paced, changing environment. Ability to successfully work in an environment of high stress with rapidly changing priorities. • Ability to obtain prior authorization from payers for patient medications. • Accurately complete Disability and Family Medical Leave Act forms for patients. • Actively participate with IDT Rounds. • Assist Case Management with discharge planning. • Distributes provider morning census and maintain tracking system. • Annually prepare provider schedule with assistance from management. • Participates in house-wide educational programs as assigned. • Promotes Practice and Process Improvements. • Provides relevant clinical input into the development of policies and procedures, order sets and forms as indicated. Makes recommendations for practice changes to facilitate and optimize patient care.


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