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LCSW Manager BHH

2131 South 17Th Street
Wilmington, NC
Job ID: 11950
Date Posted: Nov 25, 2022

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Job Description

Description

Licensed Clinical Social Worker Manager- BHH Inpatient

About NHRMC

NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location: New Hanover Regional Medical Center

Department: Behavioral Health - Inpatient

Full Time Equivalent: Fulltime

Work Type: 64 to 80 Hours Pay Period

Work Schedule: Rotating Days with some Weekend needs

Exempt from Overtime: Exempt: Yes

What You'll Do

  Essential Functions 

• Coaches / Counsels Staff: Provides ongoing and annual feedback on performance behaviors. Assures staff compliance with skills validation and competency requirements. Implements organizational policy and procedures, including rules of conduct. Coaches staff in developing plan to achieve personal career goals; counsels staff as appropriate. Provides education and training to staff. Delegates management of processes to staff as appropriate. Facilitates decision making within behavioral health. Provides project /process consultation to staff.

 • Interpersonal Effectiveness and Communication: Creates an environment that supports and respects diversity. All employees feel safe, included, and free to contribute to the success of Novant Health. Models behavior and language that is inclusive and respectful of diverse cultures. Establishes an environment where it is acceptable to discuss differences and issues of diversity. Actively communicates with and involves others through regular dialogue with staff/peers. Provides progress updates to staff in a timely manner. Utilizes communication methods to deliver information that improves quality of personal and organizational decisions. Ensures timely and consistent communication of all informative/routine messages. Uses meeting process in conducting departmental meetings. 

• Continuously Improves Core Processes: Stabilizes and continually improves processes. Identifies and develops action plan for trends in patient satisfaction and quality improvement. Manages the interdependence of processes both within and external to Behavioral Health. Communicates status of core processes /activities of Behavioral Health. Implements strategies to ensure organizational financial viability. 

• Manages Resources: Interviews and selects staff. Builds teams and partnerships. Monitors costs to decrease overall expense while maintaining or improving quality. Assures appropriate staffing levels. Assures staff meets competence requirements. Seeks input of staff in decision making. Facilitates decision making within the department. Acts with honesty and integrity with employees and customers, showing and speaking with respect for the rights of others, human dignity, and local culture and Novant’s mission, vision, and values. Makes decisions based on an understanding of variation. Makes decisions in a timely manner. Utilizes appropriate decision making strategy: command, consultative, or consensus. Delegates management of processes to staff. 

• Financial Management: Manages positions within the department to achieve quality and productivity, and meet budget. Provides input into the annual operations and capital budgets. Manages the department budget (measures, monitors, and balances human and material resources). Maintains organizational policy and procedure, including rules of conduct. Provides project/process consultation to staff. Is innovative and thinks out of the box. Shows imagination through creative solutions. Displays interest and willingness to try new things; takes risks. Monitors operations measures on a monthly basis. 

• Behavioral Health: Knowledge psychiatric medications, psychiatric diagnosis, mental health concepts, and evidence based therapeutic interventions and treatments. Ability to establish and maintain control of violent patients, defend self and others against violent assaults, ability to react appropriately during a psychiatric crisis. Ability to intervene in a therapeutic manner for behavioral patterns demonstrated by patients with a mental illness, personality disorder, abusing substances or developmental disabilities.  

Position Requirements

Credentials:
* Crisis Prevention Cert

Education:
* Masters Degree

Other information:
Education: Masters degree in Social Work, Psychology, Counseling
.
Experience: Minimum of five years of clinical practice with a broad based background in multiple aspects of psychiatry and mental health.

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

Performs other duties as assigned.

Other Information

  The team member’s Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understands how to contribute to the health system’s vision of achieving that commitment to patients and families. At Novant Health, people are our business. We treat each other with respect and compassion. We embrace the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration and courage. 

The team member will use Novant Health’s First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability strategies as appropriate to ensure a safe, remarkable patient experience. Primarily responsible for directing the allied health professional teams that provide authorization of services, utilization review, and therapy services for Behavioral Health patients in the acute care psychiatric units and related areas  

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