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Coordinator Health Information Management

3151 S. 17Th Street
Wilmington, NC
Job ID: 11759
Date Posted: Nov 15, 2022

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Job Description

Description

About NHRMC

NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job - This position will rotate on-call weekends and holidays

Location: NHRMC Business Center A

Department: Health Information Management

Full Time Equivalent: full-time

Work Type: 64 to 80 Hours Pay Period

Work Schedule: STD HRS - Standard-Exe or Office w flex

Exempt from Overtime: Exempt: Yes

What You'll Do

Summary:

Works under the general direction of the Health Information Management Manager. Provides staff training, orienting, coaching and support and technical support for the electronic medical record. Works as a self-directed individual with Health Information knowledge and experience. Possesses excellent leadership, communication and organizational skills. Assist with the daily coordination of departmental functions. Assist with any implementation of systems, policies and procedures. Responsible for assisting with Human Resource responsibilities such as meeting with staff, time and attendance, disciplinary process and performance evaluations. Oversees the Lead HIM Clerks. Serves as a resource for Release of Information. Familiar with state and federal laws. All work is carried out in accordance with the department’s approved policies and procedures. Works flexible hours.


Responsibilities:

1.Processes all tasks as assigned by the Health Information Management Manager.

2.Participates in the creation and implementation of Policies and Procedures used in the Health Information Management Department. Participates in Lean A3 projects.

3.Assists and/or trains others to locate, retrieve, prep, and scan and index requested medical records as defined by Management. Orients new employees to the department. Trains on new processes.

4.Assists with Release of Information, Chart Correction, Transcription and Analysis areas.

5.Ability to use and/or train others in the use of various hardware and software in the Health Information Management department.

6.Ensures adequate coverage in all areas of the Health Information Management Department alerting Management of any coverage issues. Assists with any backlogs in the department.

7.Completes Quality Control Audits on staff.

8.Updates Dashboard daily keeping abreast of daily workflow.

9.Performs monthly meetings with staff. Completes time and attendance. Performs any employee disciplinary processes at the discretion of HIM Management and Human Resource guidance.

10.Uses various Medical Center hardware and software to produce reports as directed by Health Information Management Manager.

11.Assists with basic care and maintenance of the workstation equipment.

12.Maintains cooperative and harmonious relationships within department and other areas of contact both internal and external.

13.Promotes public relations through prompt and courteous service.

14.Fosters respect for patient privacy by maintaining confidentiality in all phases of work.

15.Rotation of on-call weekends and holidays.

Position Requirements

Credentials:
Registered Health Info Technologist
Registered Records Administrator
Valid Class C Drivers License

Education:
Associate Degree

Other information:

Education: Associates degree in Health Information Technology required. Bachelor’s degree in Health Information Management preferred. 

Licensure / Certifications: Required certification RHIT or RHIA. Valid NC driver’s license. Must be insurable and bondable, if requested. Driving record will be verified. Must attend initial Defensive Driving Class offered by the Medical Center and maintain Defensive Driving Certification via examination annually thereafter. 

Experience: A minimum of 3-years Health Information Management experience required. Customer Service Telephone management, basic Microsoft Word, Excel, PowerPoint and Vizio. Must possess relevant experience in clerical duties sufficient for individual development to the level of independent functioning with minimal direction. Electronic Medical Record experience required. 

Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 

Performs other duties as assigned. 

Individual will possess commensurate combination of education, experience and qualifications.

Other Information

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

Consider a career at NHRMC and become part of this award winning team!

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