Works under the supervision of the Department Chair/Program Director and is responsible for the day to day operations of the Residency in Family Medicine. Responsible as a liaison between the Department Chair and Hospital Administration as well as other departments, faculty, residents and students. Manages administrative staff members of the residency program. Facilitates recruitment, accreditation, credentialing and other regulatory requirements.
1. Assist the Department Chair in the management and direction of the residency training program. 2. Have fluent knowledge of the Accreditation Council for Graduate Medical Education (ACGME) and American Osteopathic Association (AOA) institutional, common, and program specific requirements. Prepare the department, faculty and residents for site visits by various accreditation councils. 3. Oversee the creation, distribution, tracking and filing of resident, faculty, and rotational evaluations. Compile appropriate data for review by Department Chair and GME Committee. 4. Confirm individual resident procedure documentation in New Innovations, verify credentials and update hospital scope of practice accordingly. 5. Monitor proper documentation of resident duty hours to ensure ACGME compliance and NHRMC patient safety standards. 6. Maintain confidential files of all individual residents, in anticipation of various audits and accreditations, adhering to ACGME trainee requirements and hospital retention policies. 7. Ensure that all department physicians and staff are compliant with Joint Commission requirements, and maintain current licensure and/or certifications for their job. 8. Assist in preparation and administration of program budget to include monitoring program expenditures and their applicable accounts. Recommend items for capital purchase as appropriate. 9. Facilitate appropriate training and use of the Electronic Residency Application Service (ERAS) and National Resident Match Program (NRMP). Participate in the screening and selection of residency candidates for interviews. Manage all aspects of the applicant interview process. 10. Direct the program recruitment efforts, maintain accurate website, develop marketing materials, represent and promote the program at state and national events. 11. Compile necessary data and ensure accurate completion of regulatory reports, annual surveys and program updates as required by ACGME, AOA, ABFM, HRSA and other sponsoring agencies. 12. Coordinate the development of all department manuals and perform updates as required. Educate residents and staff on program policies and procedures. 13. Collaborate with clinic managers to schedule appropriate patient care sessions for all physicians, maximizing patient access while adhering to regulations established for residency training sites. Maintain all electronic resources used to assign physician roles and responsibilities (i.e. New Innovations, Perfect Serve). 14. Supervise administrative staff, provide proper training, prioritize and assign work, conduct performance evaluations, maintain accurate payroll records, make hiring, promotion and disciplinary recommendations.
* Bachelors Degree
1. Education: Bachelor or Associate degree preferred or equivalent experience in a GME program setting.
2. Licensure / Certifications: None required. Additional training as Certified Training Administrator of Graduate Medical Education (C-TAGME) desirable. Notary Public desirable.
3. Experience: Minimum three years’ experience in business/office administration. Experience in Graduate Medical Education (GME) is preferred. Knowledge of ACGME program requirements; supervisory/management experience.
Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. Performs other duties as assigned. Individual will possess commensurate combination of education, experience and qualifications.